Administrative Support Specialist with Strong Clerical Skills

ALICE ORTIZ

**********@*****.*** 209-***-**** Modesto, CA 95355

Self-directed Work Study Student motivated to apply education and experience in job role. Excellent listener comfortable completing various tasks to keep operations running smoothly. Dedicated office assistant for working independently with limited supervision and with department personnel. Committed to consistently meeting challenges and supporting quality-driven initiatives. Hardworking individual skilled in attending to requests and maintaining records.

• Clerical support

• Microsoft Office Suite

• Scheduling

• Team collaboration

• Records administration

• Documentation and recordkeeping

Clerical Assistant Advantage Metal Products - Livermore, CA 03/2022 - 05/2022

• Created and organized documentation to support team.

• Helped staff members re-stock supplies and perform other administrative duties.

• Worked well in team environment as well as independently.

• Assisted with filing documents and maintaining records.

• Prepared shipping packages by printing packing labels and verifying orders. Scheduling Specialist American Income Life - Tracy, CA 10/2016 - 09/2017

• Scheduled and confirmed appointments.

• Made phone calls and sent emails to establish leads.

• Called no shows and cancellations to reschedule.

• Followed up with customers to boost referrals.

• Built strong relationships with prospective clients to win trust and book appointments.

• Reached out to potential customers using provided calling list.

• Used Microsoft to document calls and schedule appointments.

• Created new accounts and updated existing accounts with most current details. UEI Stockton, CA 05/2022

Associate of Arts: Business Administration

Brenkwitz High School Hayward, CA 06/1992

GED

Summary

Skills

Experience

Education and Training

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