Administrative Assistant / Virtual Support Specialist
Resume:
Victoria Ross-Sussman (Alex)
***** ******* **, ******, ** 20191 703-***-**** ********@*****.***
Objective
Motivated and dependable professional seeking to continue providing high-quality, reliable work in a public-service–focused organization. Known for strong organization, communication, and adaptability in fast-paced environments.
Experience
DELIVERY DRIVER FANTASY FLORIST & FLOWER DELIVERY SEPTEMBER 2021 - CURRENT
Safely transport floral arrangements and bouquets, ensuring accurate and timely delivery.
Coordinate delivery schedules with florist staff to optimize routes and efficiency.
Process and fulfill customer orders with attention to detail in product selection, pricing, and delivery information.
Manage and maintain inventory of flowers, plants, and floral supplies; monitor stock levels and assist with restocking.
EXECUTIVE CONFERENCING ASSISTANT NATIONAL CONFERENCING INC DECEMBER 2018 - AUGUST 2021
●Managed reservations for 37 onsite conference rooms supporting DHA and military service branches.
●Answered phones, greeted visitors, and provided professional front-desk support.
●Scheduled appointments and maintained calendars for conference space usage.
●Provided meeting and event support for government and military personnel.
●Conducted daily walk-throughs to ensure conference spaces were maintained and all equipment was operational.
CASHIER BEBOP APRIL 2018 - DECEMBER 2018
●Assisted customers with order assembly and explained ingredients to ensure quality service.
●Maintained store cleanliness and organization.
●Managed inventory and assisted with food preparation under tight timelines.
Skills
●Microsoft Office (Word, Excel, Outlook)
●Typing speed: 68 WPM
●Conflict resolution and customer service
●Team collaboration and communication
●Ability to work effectively in high-stress environments
●Able to lift 35+ pounds
Education
INFORMATION TECHNOLOGY JANUARY 2019 – JANUARY 2022 NORTHERN VIRGINIA COMMUNITY COLLEGE
HIGH SCHOOL DEGREE 2011 MOUNTAINVIEW HIGH SCHOOL
CERTIFICATION 2019 COMPTIA A+ CERTIFICATION
References
●Shaun Church (National Conferencing Inc.)
Conference Operations Supervisor
●Margaret Morison
Supervisor / Shift Manager
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