Digital Designer for Inclusive UX & Brand Experiences

Roger Guinee

*******@*****.*** 312-***-**** Arlington heights, IL

SUMMARY

Digital Designer with 12 years of experience in ecommerce and brand creative, seeking new opportunities. Expertise in responsive design and enhancing conversion rates through strategic design solutions. Proven track record in developing user-centric digital experiences and collaborating with cross-functional teams to drive brand success. WORK EXPERIENCE

TechWerks

Accessibility Consultant: Independent Contractor/Consultant Jun 2024 - Oct 2024

• Conducted an in-depth accessibility audit of a website, ensuring compliance with WCAG 2.1 AA and Section 508 standards through manual testing and automated tools.

• Identified accessibility barriers and developed detailed documentation with prioritized remediation recommendations to enhance website functionality.

• Collaborated with stakeholders to communicate findings and proposed solutions, aligning the website with accessibility best practices and legal requirements. General Motors

Principal Service/Ux Designer Mar 2023 - May 2024

• Mapped the current state of the B2B customer experience and identified opportunities for efficiencies by coordinating with over 70 stakeholders across multiple business units and brands.

• Developed customer journey maps and artifacts to illustrate the adoption process of electric vehicles into existing fleets.

• Created concept areas to support the growth and acquisition of electric vehicles for small to medium-sized businesses.

Zebra Technologies

Sr User Experience Designer Service Designer Dec 2016 - Jan 2023

• Directed a design team in successfully introducing a label printer to a new market, earning awards for both user experience and product design.

• Guided a team in incorporating accessibility standards into the design system and research operations.

• Developed a Design Readiness initiative, establishing a common design vocabulary and a repository for standard elements.

• Collaborated with a cross-functional team to integrate an AI-driven application, enhancing team capabilities with instant access to information.

Wells Fargo

Lead Interaction Designer Mar 2016 - Dec 2016

• Evaluated ADA compliance for a range of products and services, including websites and rich Internet applications

(RIAs).

• Assessed customer communications to ensure adherence to accessibility standards. GE Capital

Lead Interaction Designer Oct 2012 - Mar 2016

• Developed multi-channel digital products utilizing predictive analytics, big data, geo-spatial technologies, and data visualization to enhance data-driven decision-making for customers.

• Facilitated Lego Serious Play workshops to improve collaboration and communication among siloed teams.

• Mentored and trained junior designers, fostering growth and skill development. EDUCATION

Institute of Design, Illinois Institute of Technology Master, Human Centered Communication Design

Chicago, IL

School of Visual Arts

Bachelor, Graphic Design

New York City, NY

CERTIFICATIONS

Certified Professional in Accessibility Core Competencies (CPACC) Jan 2024 SKILLS

User Research • Design Thinking • Service Design • Accessibility • Accessibility Audits • Creative Direction and Design Strategy • Innovation Management • E-Commerce • Training • Branding • Mentoring • Omni-Channel • Responsive Web Design • Mobile Apps • PowerPoint • Power BI • Data Visualization • SharePoint • Workshop Facilitation • User Interviews • Usability Testing • Field Observations • Focus Groups • A/B Testing • Competitive and Adjacent Analysis

• English • French • Collaboration • Prototyping • Communication • Front-end Development • Design Systems

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