Angel Harper
************@*****.***
*** ******** ** ** *******, GA 30331
Summary
With a strong desire to expand my knowledge and skills, I am committed to ongoing self-improvement. I see each challenge as an opportunity for growth and firmly believe in the importance of adaptability and continuous learning. My goal is to leverage my unique blend of interpersonal, customer service, and team-oriented skills to make a significant contribution to an organization that shares my commitment to excellence and professional development
Experiences
Plane Cleaner, DGS Delta, Atlanta, GA
April 2020 – June 2021
Demonstrate excellent time management skills by efficiently completing all tasks within specified deadlines.
Implement innovative strategies to improve quality control procedures related to cleaning operations.
Demonstrate professionalism at all times while interacting with customers and colleagues. Adapt well to changing work environments by quickly learning new processes and systems. Exhibit outstanding attention to detail while performing detailed deep cleans on a regular basis.
Display strong organizational skills by effectively managing multiple projects simultaneously. Plane Cleaner, ISS Facility Services, Atlanta, GA
September2021 – November 2022
Maintain safety standards by adhering to established protocols for the use of chemical cleaners and power equipment.
Practice proper disposal techniques for hazardous materials according to company policies. Adhere strictly to safety protocols while performing job duties. Develop positive working relationships with staff members through effective communication and collaboration.
Observe aseptic techniques and wear PPE when cleaning rooms. Adapt well to changing work environments by quickly learning new processes. and systems
Security Guard, Guardian Protective
February 2023 – July 2023
Operated radio equipment for communication between multiple locations. Enforced regulations and directives for site pertaining to personnel, visitors, and premises. Developed and enforced security procedures to protect personnel and property. Implemented access control measures by checking identification cards of visitors before granting entry into the facility.
Participated in regular training sessions related to security procedures and protocol updates. Hilton Signia, Atlanta, GA
August 2023 - October 2024
Clearing and setting table to help restureant run more efficiently Implemented safety protocols according to company guidelines in order to protect both passengers and staff from potential hazards related to the use of wheelchairs. Accurately documented customers' special requests and communicated them to relevant personnel to ensure the highest quality of care during their journey. Adapted quickly when faced with changes in schedule or last-minute requests from customers in restaurant
Monitored passenger progress throughout their journey, offering assistance whenever needed along the way.
Demonstrated excellent problem-solving skills to quickly resolve complex issues Provided friendly and efficient customer service while assisting servers Education
Spelman College –Associate Degree in Business Essential - April 2024 Griffin High School – May 2019
Skills
Effective Time Management
Computer Systems
Microsoft Office 365
Interpersonal Skills
Customer Service
Organizational Skills
Leadership Skills
Problem Solving Skills