Resume Title: Multitalented Customer Service and Sales Professional

Stephen Crawford

* ******** ****** · Danbury, CT 06810 · Cell 203-***-**** · ***********@***.***

OBJECTIVE

To re-enter the workplace and become a valued employee as I had in past employment. Achieving this by utilizing the creative and problem- solving skills that provided me success in all aspects of current and past employment.

EDUCATION

Mt. St. Mary’s College in Emmitsburg, MD July 1981 Bachelor of Science in Biology with Minors in Chemistry and History WORK EXPERIENCE

Global Corporation., Danbury, Ct.

The position as a Cashier, General Clerk and Stock Person. 2025

. • Duties as listed above.

7-Eleven Corporation., Danbury, Ct.

Additional duties as Assistant Manager 2023-2025

• Setting up of displays and merchandising products. Closing of the shifts at the appropriate times of the day and reconciling any issues that may arise. Supervising and assisting store personnel when needed. The position as a Cashier, General Clerk and Stock Person. 2022-2025

. • Duties included maintenance of various product machines (coffee brewers, rollergrill, etc), and Duties as listed above.

Posigen CT, LLC. Bridgeport, Ct

The position is as a Residential Energy Specialist in Bridgeport, CT. 2022

. • My duties were for Outside Sales of Solar Panel Systems to clients in the Fairfield and New Haven County Areas. Rex Marine, Inc South Norwalk, Ct.

Sales Associate 2017-2023

• Salesperson in the Ships Store of the Rex Marine Boating Operation. State of Connecticut

Software Analyst and Hardware Support 2006-

2012

• Involved in the development and coding of personnel system using Visual Basic and Access SQL Databases. Including data entry and report programs in Microsoft Access platform. Forecast International Newtown, CT

Software and Hardware Support 2002-

2003

• Updated software and hardware as needed and performed daily backups of marketing forecasts and restored historical files when needed.

Stephen Crawford

7 Division Street · Danbury, CT 06810 · Cell 203-***-**** · ***********@***.*** Connecticut Bank and Trust/Fleet Bank Hartford, CT Consultant/Systems Analyst 1999-

2001

• Produced reports and data from several different platforms for the marketing division of Fleet Bank.

• Retrieved historical customer deposit data from tape dumps used for remapping of data from Connecticut Bank and Trust to new Fleet Bank branches.

• Provided branch level daily, weekly and monthly data dumps and reports used to update tables and spread sheet in Excel that we distributed bank wide for the evaluation of branch performance. General Electric Danbury, CT

Consultant/Systems Analyst 1998

• Maintenance support for internal systems in TSO and CMS VM environments and PC based systems. Information Builders New York, New York

Programmer/Systems Analyst 1995-

1997

• Performed software updates for several internal systems and support for various contracts on both IBM Mainframe and PC based platforms utilizing IBI software (ex. FOCUS, PC FOCUS, SQL, etc.). The World Bank Washington,

D.C. Programmer/Systems Analyst for OPMIS Department 1988-1990

• Turned existing Consultant Commitment System into full cycle budgeting instrument.

• Classroom training of Bank staff in the use of Consultant and Travel Commitment Systems Programmer/Systems Analyst/MIS Coordinator for EMENA/ECA Region Vice Presidency 1991-1994

• Maintained existing Regional information system and modified and created additional budgeting modules as needed. This included training for Bank staff on these systems.

• Liaison with Bank Information system groups representing the EMN and ECA Regions clients. McDonnell Douglas Information Systems Vienna, Va

System Support 1986-

1987

• Provided 24 hour Help Desk Support to Army Corps of Engineers Paxmail and other systems.

• Software support for USPS NQCIS (quality control) system.

• Trained Army Corps of Engineers personnel in CMS and FOCUS software use in classroom environment. Stephen Crawford

7 Division Street · Danbury, CT 06810 · Cell 203-***-**** · ***********@***.*** National Health Laboratories Vienna, Va

Medical Technologist 1982-

1983

• Processed Blood and Urine samples for basic chemistries in the Automated Chemistry Department. Department Supervisor 1984-

1985

• Automated Chemistry Department. Supervised 8 medical technologists and oversaw a department that ran over 10,000 serum and urine tests a week.

SKILLS

• IBI’s Mainframe and PC FOCUS, Microsoft Office Products (Word, Excel, PowerPoint), Communications debugging, Aztec C, Microsoft Access, Visual Basic, Various versions of Microsoft Windows, Adobe Products.

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