Outgoing Help & Service Assistant

nayelie castro

Montclair, CA *****

***************@*****.***

+1-951-***-****

Professional Summary

hello, my name is Nayelie, I’m a very outgoing person. I love helping others and being around kids and the elderly. I love speaking with spanish speaking individuals because it helps me enhance my communication skills with both languages. Im a very fast paced worker, and I catch on to things very quickly. I also enjoy cleaning and organizing. At times when there’s nothing to do i’ll organize everything by color, objects, etc, it’s almost like a hobby for me.:) Willing to relocate to: Pomona, CA - West Covina, CA - Claremont, CA Work Experience

Sales

Supreme Corporation-Ontario, CA

Present

They are very bubbly people with very good attitudes towards coworkers and customers! very good environment to be around

Waitress

Homeboy Industries-Boyle Heights, CA

March 2024 to October 2025

• Provided exceptional customer service by promptly greeting and seating guests, taking accurate orders, and delivering food and beverages in a timely manner

• Maintained cleanliness of work areas including dining room floors, tables, chairs, utensils, glassware, etc

• Resolved guest complaints or concerns promptly and professionally, ensuring customer satisfaction at all times

• Handled cash transactions accurately using point-of-sale systems while adhering to company policies on cash handling procedures

• Managed multiple tables simultaneously during peak hours while maintaining attention to detail and providing personalized service

• Collaborated with kitchen staff on special dietary requests or modifications from customers ensuring accuracy in meal preparations

Education

high school (High school diploma or GED)

Learning Works!-Boyle Heights, CA

March 2024 to December 2025

high school (im in 12th grade graduation group of year 26.) Learning Works!-Los Angeles, CA

I do also like to do volunteer work with my peers around my school. Skills

• Hair coloring

• Groundskeeping

• Manual handling

• Working with people with disabilities

• Google Drive

• Industrial cleaning

• Car wash

• Medical billing

• Customer communication

• Sales

• Legal research

• Cleaning

• Merchandising

• Store management

• Load & unload

• Outdoor work

• Time management

• Independent insurance agency experience

• Child supervision

• Training & development

• Direct sales

• Financial sales

• Home health

• Interpersonal skills

• Elementary level tutoring experience

• Financial transaction processing

• Safe work practices

• Sales strategy

• Outside sales

• Driving

• Commercial cleaning

• Resident's rights

• Phone etiquette

• Computer skills

• First aid

• Behavior management

• Customer-centric metrics analysis

• Senior care

• Grocery store

• Eyelash extensions

• Child welfare

• Childcare

• Retail sales

• Phone communication

• Packaging

• Communication skills

• Computer operation

• Order entry

• Customer service

• Insurance sales

• Classroom experience

• Google Workspace

• Classroom management

• Daycare

• Patient care

• Working in the beauty industry

• Negotiation (sales skills)

• Basic math

• Teaching experience with young children

• Meal preparation

• Body waxing

• Google Docs

• Google Sheets

• Laundry

• Experience with individuals with mental health conditions

• Stocking

• Social work

• Call center experience

• Nail care

• Marketing

• Customer relationship building

• Microsoft Word

• Relationship management

• Housekeeping management

• Organizational skills

• Recruiting

• Cash handling

• Processing cash transactions

• Achieving sales targets

• Inside sales

• Experience with children

• Writing skills

• Closing sales

• TikTok

• Caregiving

• Shipping & receiving

• Financial education

Languages

• English - Fluent

• Bilingual

• Interpretation

• Spanish - Expert

Certifications and Licenses

Driver's License

Food Handler Certification

First Aid Certification

Additional Information

I volunteered at after school programs and helped students from pre-k to 6th grade for about 2 years. I cleaned after students, organized for teachers, graded homework/test, I here and there volunteer for other programs for children, elderly, and for the Spanish speaking individuals that have a hard time translating. I love talking to people and enhancing my skills. it motivates me to do more.

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