SKILLS
EDUCATION
CONTACT
REFERENCES
WORK EXPERIENCE
9.2016-9.2018
3.2015-7. 2016
Excel
Windows 7
accuracy
CUSTOMER SERVICE REP
AT&T
WAREHOUSE ASSOCIATE
NORDSTROM RACK
***********@*****.***
Greater Los Angeles &
Orange County
set up displays to promote new arrivals and special offers Focused on sorting, packing, and scheduling the delivery process of inventory
Maintained overage to ensure production was on time without delays Receive and count stock items and record data manually or using computer
uests
Addressed customer service concerns accurately and conveniently Worked with upper management to ensure appropriate changes were made to improve customer satisfaction
Provided accurate and relevant information in response to customer’s concerns
Made reasonable procedure exceptions to accommodate unique customer requests
Operate office machines such as photo copiers, and scanners, fascimile machines, voicemail systems and personal computers Preformed administrative supports tasks such as operating multi- phone lines, taking and distributing messages, scheduling appointments, maintaining alphanumerical files and data entry
Review and evaluate vendor records, applied item quality assurance from vendor fraud
Maintaining metrics and inventory data using Excel Los Angeles
Technology Center
Highschool diploma
2009-2013
Shaleena
Williams
CLERICAL INTERN
GIRLS INC OF GREATER LOS ANGELES
Microsoft Office
******.****@*****.***
Stephanie Ali
Miesha Patterson
DISPATCH SUPERVISOR
Eaze
1.2023-
Current
Dispatch and track delivery drivers to ensure timely and accurate order fulfillment
Assign routes using GPS/dispatch software with a focus on efficiency and compliance
Maintain real-time communication with drivers to resolve issues or delays
Ensure compliance with all state and local cannabis delivery regulations
2.2019-
11.2022