ELIZABETH WILSON
***********@*****.***
OBJECTIVE
Engaging resilient worker seeking a fast-paced work environment to grow and develop skills for the future. Seeking to solve problems in a creative and effective manner within a challenging position with a company that offers opportunities to learn and take on different types of responsibilities. EXPERIENCE
The Call Studio
Chilliwack, BC
Customer service specialist Jan 2025- Present
Managing multiple schedules for multiple locations & technicians for a number of companies. Managing daily tasks are completed & organized properly. Time management skills. Daily activities include using multiple computer programs. Detail oriented.
JRG S+L Bar & Grill/TownHall
Abbotsford, BC
Server – Oct 2023 – July 2024
Full time position with multiple responsibilities including working closely with customers, setting up and taking down the bar, running bar solo during peak times, effective management of large section when serving, efficient and outstanding delivery of service to private parties of 50+, cleaning, making back-ups, stocking, weighing liquor, changing kegs, draft count and till management, ran food and drinks, hosting and table bussing. Demonstrated excellence resolving customer issues to customer and management satisfaction. Kelly/Carlos O Bryan’s
Kelowna BC
Server/Bartender - March 2022 – September 24 2023
Full time position with multiple responsibilities including working closely with customers, setting up and taking down the bar, making back-ups, stocking, changing kegs, Handling multiple tasks at once, managing a section, completing cleaning tasks, handling of own cash and slips, extensive menu knowledge and creating an experience unique and positive for every guest. Moxie’s Bar and Grill
Kelowna BC
Supervisor – April 2021 – December 31 2021
Managing a staff of fifteen while ensuring back of house is running smoothly. Conducting opening and closing duties to make the service run as efficiently as possible. Conducting daily duties to insure the upkeep and safety of the building, providing an excellent experience for guests & handling any issues that arise throughout service. Making sure to also maintain Covid-19 precautions. Montana’s
Red Deer AB
Server - January -May 2020
Providing service for large events while maintaining a section. Responsibilities included cleaning, guest services, stocking restaurant, and money management, singing at birthdays, running and expoing food. Shift leading, ensuring that side duties are being done, preparing for next shift. Bayshore Inn, Resort & Spa
Waterton, AB
Server/Banquet May-Oct 2019
Seasonal job with multiple responsibilities including, but not limited to: handling team lead for weddings and banquets, opening front of house, closing front of house, working closely with guests, training new staff, effective management of multiple large parties, setting up and taking down bar, cleaning, stocking, closing down and deep cleaning the restaurant at the end of the season, time management all while demonstrated ability to effectively multi-task and maintain high level of service. EDUCATION
High school
Okotoks Composite High school
Okotoks AB
September 2013 to June 2016
Bartending Certification
May 2017 to April 2017
Metropolitan Bartending School
Calgary, AB
Intensive behind the bar training includes all forms of mixing. 150+ recipes learned through repetition and theory with emphasis on speed, efficiency, accuracy, and cost control and product knowledge. Aloha POS and Keg change training included.
Serving It Right
April 2022
Certified until April 2027
Liquor service training and awareness of duty of care towards customers. REFERENCES
Jeff Blower, 778-***-****
Seadon (Shae) Rosekat, 306-***-****
Joe Paulin 604-***-****
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