Administrative Support & Program Coordination Specialist

DOROTHY COATS - PARKER

*** ***** *** ***** ****

Jackson, Alabama 36545

Telephone: 251-***-**** SUMMARY OF QUALIFICATIONS

I have obtained Knowledge and experience in the areas of Administrative Support and Customer Service support with the state and local government and private organizations. My skills and knowledge have enabled me to receive peer and management recognition in job performance, organization, and “superior” work ethics.

My areas of specialty include:

Ability to develop and deliver presentations and program planning and implementation skills.

Microsoft Excel-Spreadsheet to monitor employees progress and projects daily entries Scope of Work ability to develop financial plans and manage resources. Budget and analyzing to development for Maintenance Projects. The policies and accomplish the mission, goals and objectives.

Participating in directing a training program. Develops and implements, administers, and evaluates program. Identification and development of innovative strategies to improved increase and maintain workflow. To serve as personal assistant to the Southwest Region-Grove Hill Maintenance Engineer by performing accurate and timely typing and maintenance of forms and correspondence for the section, extract from and enter information into the computer system, maintain complete filling system, handle administrative processing of Bond & Check for Permits, and keep up-to-date and accurate records in a confidential manner. Personnel administrative the policies and procedures contained the Standard Drawing Handbook.(Ensurance of compliance with departmental rules and regulations).

Bookkeeping/Account Ledgers/Journals and CPMS System: Accounting General Manual.

Organization program and developing Maintenance Section an analyzing Permits and Outdoor Advertising. Emergency Purchase Order (PO’s) for Maintenance Section involves State of Alabama to provide essential products, equipment for critical transportation infrastructure and maintain the safety of traveling public. Procurement document for Contracts and Consultants: Payment covers professional services on Design Projects. Form F-25 Invoice and CPMS System for VB Invoice Payment. Check agreements accuracy that the Consultants contract complies with all applicable laws, rules and regulations of the State of Alabama.

WORK EXPERIENCE

1/2/2014 Present Administrative Support Assistant III Phone: 251-***-**** Supervisor: Mr. Daniel Ganus, P.E., Maintenance Engineer Southwest Region-Grove Hill (ALDOT), Grove Hill, AL

Aids/assist personal to Maintenance Engineer in the composition of complex correspondence, gathering information for reports and confidential personnel matters, compiles data, Develop implementing and evaluating training programs for employees.

Microsoft Excel-Spreadsheet to arranges schedules-employees Scope of Work on projects progress and distributes workload to ensure flow of work.

Manual Typewriter: As needed to type various forms, correspondence and etc.

Communicates with personal such as Supervisors, Transportation Managers, County and Contractor Manager’s, State and Federal Agencies, utility companies, public officials and general public and co-worker.

Processing all Residential and Commercial Turnout Permits (Outdoor Advertising Permit Renewals), Utility/Sign Permits and Agreement, Uniform Rental, Environmental Section (ADEM) and Landscaping Permits, keeping up-to-date records on all Permit and work performance Bonds in a confidential manner. Evaluation forms to produce final documents that are legible and in proper format in utilizing in CPMS. Page 2

Data Entries: Mileage Reports on State Vehicle Equipments. Payroll Clerk: entry on CPMS payrolls and printout Timesheets; verify correction and error. Expense Accounts and Budget Allotment Request Form F-7A (ensure correction AFO’s Accounting code/Scope/Projects/County/Request Amounts and etc.), Purchase Order (PO’s), Material Receipt V7, Consultants a VB, Form F25. Contractor a Miscellaneous Payment V5, V8 and ABC Form, C-10.

Personnel Forms: Employee Performance Appraisal - Form 13, Form 13P and Position Classification Questionnaire - Form 40. Additional Tasks: Interview and Selection Training -State Employee Injury Compensation Trust Fund (SEICTF), Snap/Procurement Documents and Board of Adjustments (BOA). 01/23/2004 – 12/30/2013 Administrative Support Assistant III Phone: 334-***-**** Supervisor: Mr. Lou Wallace, III, Pre-Construction Assistant Division Engineer Alabama Department of Transportation, Grove Hill, AL

Supervisor: Occupational Student Trainee (2) two students.

Microsoft Excel-Spreadsheet use to Scope of Work on projects phase and evaluating employee progress training programs. Develops and implements, administers, and evaluates programs and accomplish the mission, goals and objectives. Participating in develop Training Program for Pre-Construction.

Communicate internally and externally with clients and consultants. Prepare, proof, and forward correspondence (letters, memorandums, reports, contacts, and classified documents).

Maintain documents contract duties as Procurement: Proposal Bids and Preparing

(Bidding Package), Contract Forms, Sublet Computation (Subcontracts) and Requisition Receipts. Specifications, processing bids and requisitions. Check agreements accuracy that the Consultants contract complies with all applicable: Laws, Rules and Regulations of the State of Alabama. Standard Policy and Procedures and compliances. Drawing Handbook, (Ensurance of compliance with Departmental Rules and Regulations).

Title VI Guidelines Report. Public Employment Agency Form. Proposed requirement by Equal Employment Opportunity Regulation of the Secretary of Labor. Prepared formal and informal Civil Rights complaints

Process material receipts and transfer invoices and expense accounts such as: Consultant Service invoice payments (VB’s). Utility relocation (Contractor Payments) miscellaneous (V5’s), inventory receipts and purchasing (T1’s and T9’s). Also process material receipts for travel and overnight expense accounts (V1’s). Coordinate with the Local Newspaper to advertise Design Projects, for the “Public Notice and Public Hearing” by e-mail and fax to the Editors, (V7) Material Receipt, (V8’s) Miscellaneous Expense. Maintain the inventory of office supplies for the Design Section. 5/23/2001 - 01/15/2004 Administrative Support Assistant I Phone: 251-***-**** Supervisor: Ms. Debra Odom

Alabama Department of Human Resources, Grove Hill, AL

Bookkeeping/Balanced Account Ledgers/Journal and close out daily reports.

Collected food stamp and child support payments.

Enter data daily into the ALECS system and Located NCP for record information

Typed, maintained files and retrieved files record, and answered the phone. Certificate: Basic Child Support Training

05/13/2000 – 05/22/2001 Clerk Phone: 251-***-**** Supervisor: Ms. Deloris Morris, Administrators

Clarke County Commissioner (Utility Department), Grove Hill, AL

Bookkeeping/Balance Account Ledgers/Journal and close out reports daily with bank reconciliations. Entered data daily for client payments and files confidentially.

Typed and maintained files. Greeted the customer’s and assisted them with their needs.

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08/15/1989 – 03/13/1996 Quality Control Inspector

Supervisor: Mr. Marty Parker

Teledyne Brown Engineering (Now as: A.C. Fabrication), Grove Hill, AL (plant close) Supervised: 6

Training employee: Assembler Electronic-wireless. Using a Soldering Iron hand tools to solders and de-solders through and surface mount technology (SMT) component.

Quality Control supervised: Army Tents to inspected and evaluated accepted/ rejected items for quality control.

Organize workflow and ensure that employee understand their duties or delegated task.

Read schematic drawing for Government Specification. Certificate: Quality Assurance Intermediate Course for Inspectors on 11/10/1994. EDUCATION

08/10/2004 - 08/13/2005 Bachelors Degree in Business Administration Faulkner University, Mobile, AL

08/20/2003 - 05/05/2004 Associates Degree Arts and Associates Degree Applied Science Alabama Southern Community College, Thomasville, AL 08/17/2002 – 05/13/2003 General Course Study

University of South Alabama, Mobile, AL

03/23/1996 - 12/22/1998 Associates Degree in Business Technology Applied Science Alabama Southern Community College, Thomasville, AL 08/10/1982 - 08/24/1983 Associates Degree Junior Accounting Hobson State Technical College, Thomasville, AL

HONORS/ACHIEVEMENTS

10/01/2011 - 10/01/2015 Served as a Grove Hill Public Library Board Member 05/01/2009 – 05/01/2011 Served as a Board Member “Leadership of Clarke County” 08/21/2008 - 04/02/2009 **Leadership of Clarke County ”Certificate” classes are as following: Orientation/Diversity - Education - Community Development - Economic Development Health and Human Services - Local Government - State Government Winter Quarter 2009 “Outstanding Employee of the Month Quarter” 03/23/1996 – 05/12/1998 Who’s Whom Among Students in American Technical College Alabama Southern Community College, Thomasville, AL 05/23/1998 Head Start Volunteer Award Fulton, AL 36446 Greater Ebenezer Baptist Church, Coffeeville, Alabama 01/2015-Continue Job Title: Church Clerk

Supervised: 1

Training and monitor employee productivity and providing constructive feedback and coaching.

Tasks: Microsoft Excel- Spreadsheet-Budget, Program Management, developed and analyzing Check Journal Entries and Balance Accounts 01/2010 -11/2014 Sunday School Church Secretary

Assistant Sunday Teacher Class No. 3

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REFERENCES

NAME/ADDRESS PHONE EMPLOYER

1)

Mrs. Sharon Jones Board Committee:

Hwy 43-334-***-**** (RPO) Regional Program Opportunity Grove Hill, Alabama 36451 Clarke County Leadership 2)

Mr. Marty L. Parker PCA

275 Popular Street 251-***-**** Work Boise Paper Company Grove Hill, Alabama 36451 251-***-**** Home Professional Civil Engineer Email: *****@***.***

3)

Mr. Daniel Ganus 251-***-**** Maintenance Engineer 129 Grove Hill Avenue Supervisor

Grove Hill, Alabama 36451

Email: ******@***.*****.**.**

4)

Ms. Mattie Gwin

P.O. Box 764 251-***-**** Home

Grove Hill, Alabama 36451 251-***-**** Cell Retired-Teacher Email: *****@***.***

5)

Mr. Louie P. Wallace

1021 Scott Drive 334-***-**** Retired-Maintenance Engineer Thomasville, Alabama 36784

Email: *************@*****.***

Dorothy Coats Parker

140 Henry and Viola Lane

Jackson, Alabama 36545

Home: 251-***-**** or Work: 251-***-****

**College Course at the Faulkner University of Mobile, AL Lecture for Direct Studies at Faulkner University in Montgomery on Campus Professional Business Writing Survey of Accounting Legal Environment of Business Survey of Economics

Management and Organization Survey of Marketing

Directed Study (DS) in Management DS in Marketing

Financial Management Quantitative Business Analysis Christian Values/Ethics in Business Information Systems and Mgmt. Personal/Human Resource Mgmt. Human Relations & Organz. DS in Human Resource Mgmt. DS in Organizational Behavior The Executive & Family Readings in Management

Managerial Accounting Small Business Management

International Culture & Business ` Business Policy Strategy DS in International Business DS in Management Policy College Courses at the Alabama Southern Communication College, Thomasville, AL Degree: Associate in Applied Science Business Technology Ethics and Society Human Growth and Development

Legal & Social Environment Business Psychology

Social Problems Sociology

Public Speaking Secretarial Office Procedures

Literature Business Office Communications

Music Appreciation Record & Information Management Clip Art Small Business Management

Accounting I & II Microsoft Words

Microcomputer Integrated Accounting Key Board

Statistics Mathematics Word Perfect

Algebra Basic Mathematics

History I & II English I & II

Physical Science I & II Word Processing I & II

General Math Spread Sheet

Accounting with Peachtree Microcomputer Applications I & II Hobson State Technical College, Thomasville, AL

Degree: Junior Accounting Accountant / Business Law Associate Degree 1982-1983 Dorothy Coats Parker

Duties and Responsibilities

• Leadership Certification 2009 a document to detailed classifications by perform essential functions of scope complexity to ensure implement by interior and exterior. To communicate information ideas and emphasize challenges. Serve as Board Member in May 1, 2009 to May 1, 2011 a Management Program. Supervise 3years: A yearly program to prepare training classes for Adults and Students with (30) participants in the Leadership Class. Also, invite a Speakers to talk on various topic concern development in Clarke County areas. This is including a Prepare/compose a program within scope by gathering information and to summarizing activities. Each speaker has 45 minutes to discuss topic and maintain in a timing matter on program (break 0:15 minutes and lunch 1:00 hours). Each speaker within their Knowledge of planning technique to develop goals and objective resource materials to present for participants. Analyze a Budgets for participants and guest speaker within the scope of funds. To provide a Questionnaires Form to get a feedback after each class every year (scale) and demonstrative analyzing reports.

• Board Member Grove Hill Public Library year of 10/2011 to 10/2015 to serve the public and assistant on board member decide-making meetings as needed to requirements materials to develop effective operations. Ability to communicate in writing comprehend of legal documents. Develop a grants and compose/procedures for general funds to provide budgets to maintain operations.

• Manager scope and complexity in Maintenance section to perform organizational goals and objectives provide a Microsoft Spreadsheet. Analyzing and developing/implementing budgets and administering Permits bonds check for accurately. Ability to lead decision-making meeting as needed to resolve problems issues concerning the legislation.

• Aids/assists Maintenance Engineer in the composition of complex correspondence, gathering information for reports and confidential personnel matters, compiles data, arranges schedules, and distributes workload to ensure flow of work.

• Manager scope and complexity in Maintenance section to perform organizational goals and objectives provide a Microsoft Spreadsheet. Analyzing and developing/implementing budgets and administering Permits bonds check for accurately. Ability to lead decision-making meeting as needed to resolve problems issues concerning the legislation.

• Calculates amounts on documents received such as, annual appraisal, Form F25, VB, V5, DOL sheet, equipment usages, and various sectional documents using calculator in order to verify extensions, totals, and averages in a confidential manner

• Verify account code for bridge and traffic in CPMS under Accounting Distribution Cross Reference, AFO’s and under General Purpose Inquiry to verify project code and project funding end date.

• Types correspondence, memos, permits, construction, pre-construction, project correspondence, letters and forms; gather, process and enter data into computer to maintain accurate and up-to-date records for maintenance section utilizing CPMS programs and reports, and sends and receives documents via e-mail, processes material receipts, transfer invoices and evaluation forms to produce final documents that are legible and in proper format.

• Communicates with personnel such as supervisors, transportation managers, co-workers, county personnel, contractor personnel, other state and federal agencies, utility companies, public officials and general public so that information is exchanged, problems are identified and/or instructions are given/received toward ensuring that no lack of communication.

• Handles administrative duties of processing all residential and commercial turnout permits, utility permits, traffic agreement and resolutions for mayors of city or town and landscaping permits, keeping up- to-date records on all permit and work performance bonds in a confidential manner. Files/retrieves materials such as letters, forms and reports to organize materials for working/future use with no loss of time because files cannot be located.

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Duties and Responsibilities

Dorothy Coats Parker

• Enters/sends/receives information and documents such as forms and reports, routine correspondence, data requests, expense accounts, payrolls, requisitions, equipment’s usage (E1), personnel form’s, Human Capital Management (HCM), Incident Reports, and other needed forms maintaining confidentiality and to provide records and to transmit information to others.

• Reviews/proofreads/composes/reproduces documents such as letters, memos, forms and reports to detect errors and to determine accuracy and completeness using departmental policies/ procedures and knowledge of departmental structure to prevent error-containing documents from being distributed and to obtain information.

Supervised: 6 employees

Company: Teledyne Brown Engineer

Hwy 43, Grove Hill, AL 36451

Soldering- hand tools - melting 2 wire together to attach it or something to else. Quality Control –Army Tent assembler tent together with a gun/ round metal “hog grin” to keep the tents together.

Setting goals for performance and deadlines in ways that comply with company plan and vision. Organizing workflow and ensuring that employees understand their duties or delegated tasks. Monitoring employee productivity and providing constructive feedback and coaching. Receive complaints and resolve problems.

Pass on information from upper management to employee and vice versa. Prepare and submit performance reports.

Contact this candidate