Kaitlyn Gomez - Multitasking Customer-Focused Professional

Hello

Kaitlyn Gomez

*** * *** ******

Newark, NJ 07103

(908) 294–7727

************@*****.***

Skills

Highly organized, motivated, and equipped with a positive attitude and drive to succeed. Excellent problem solving skills and extensive customer service experience. Innovative and articulate communicator with outstanding listening skills.

Experience

February 2024 - Present

Office of Admissions, Ewing, NJ - Student Employment

● Support admissions by processing application files and documents

● Performing campus tours

● Assist with mailings and making copies.

● Execute all of Admissions data entry, daily and event based recruitment mailings, and daily recruitment correspondence including daily tracker actions. May 2024 - August 2025

Cookies, Harrison, NJ - Sales Associate

● Greeting customers, answering questions, and providing product information

● Recommending products, suggesting upsells, and processing sales and refunds

● Maintaining inventory, restocking and organizing merchandise, and keeping the store clean

● Helping with promotions, loyalty programs, and displays January 2022 - June 2023

Lightbridge Academy, Whippany NJ - Lead Teacher

● Implementing the Teacher’s lesson plans and maintaining daily classroom schedules

● Supporting each child’s social, emotional and intellectual growth and development

● Ensuring the wellbeing and safety of children at all time

● Maintaining communication with parents, staff and faculty regarding the progress of students

May 2021 - January 2022

Houlihans, Secaucus NJ - Server

● Provided detailed knowledge of menu items, ingredients, and specials

● Delivered high-quality wait service to ensure a positive dining experience and customer satisfaction

● Managed multiple front-of-house responsibilities efficiently in a fast-paced environment 2

● Accurately processed payments and handled cash and electronic transactions

● Greeted and assisted customers in a friendly, professional manner Education

September 2023 - May 2027

The College of New Jersey, Ewing NJ - Bachelor of education September 2017 - June 2020

Barringer High School, Newark NJ - High School Diploma Qualifications

Basic Life Support Certification, CPR Certificate

Activities/Organizations

● Cooperman College Scholars

● Roscoe’s Educators Club

● Pride Mentoring Program

● 2x Captain of my high school varsity volleyball team

● National Honors Society

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