Remote Customer Service Professional with 10+ Years Experience
Resume:
Christina Faulling
Moncks Corner, SC *****
*****************@*****.***
Professional Summary
A highly motivated individual with over 10 years of health care, education, and customer service experience, seeking a position that will allow utilization of communication and interpersonal skills. Authorized to work in the US for any employer
Work Experience
Pharmacy Technician
Publix supermarkets-Moncks Corner, SC
March 2023 to Present
Certified Pharmacy technician in charge of dispensing medication, establishing patient profiles, communicating on multi line phone system, scheduling and coordinating vaccine appointments, updating health information, working with and billing insurance companies, assisting patients to meet their pharmaceutical needs.
Customer Service/Office Clerk
Publix supermarkets-Moncks Corner, SC
April 2022 to March 2023
Providing excellent customer service in fast paced atmosphere. Solving an array of challenges and guest issues while retaining customers loyalty. Handling money services; including Western Union, money orders, check cashing. Worked in cash office reconciling the stores daily business transactions. Managing customer service team members, helping motivate and encourage providing an overall better customer experience and management of the store.
SAHM
Moncks Corner, SC
January 2018 to April 2022
I took time away from work to stay at home with grandson who was born with special needs and required full time care.
Preschool Teacher
FREEDOM CHURCH-Moncks Corner, SC
May 2021 to December 2021
Taught two and three-year-olds in classroom setting. Planned and submitted curriculum and lesson plans at the beginning of each month. Ensured safety and growth through creative play and learning. Bartender
Ocean Cowboys-Ladson, SC
May 2014 to January 2015
Mixed cocktails and served guests in a fast paced and high volume atmosphere. Operated Aloha POS system. Handled cash and credit transactions. Developed excellent customer relations. Followed and maintained safety, sanitation, and legal policies. Stocked and tracked inventory and supplies. Home Health Aide
All Care Home Health-Summerville, SC
March 2011 to July 2011
• Provided compassionate and personalized care to patients in their homes, ensuring their comfort and well-being
• Assisted with daily activities such as bathing, dressing, grooming, and medication administration
• Monitored vital signs and reported any changes or concerns to the healthcare team
• Maintained a clean and safe environment for patients by regularly sanitizing equipment and living areas
• Provided emotional support to patients and their families during challenging times
• Coordinated with other healthcare professionals such as nurses or physical therapists for comprehensive patient care
Education
Elementary Education (Associate's degree)
Craven Community College-New Bern, NC
August 2003 to April 2004
Communication (Diploma)
Goose Creek High School-Goose Creek, SC
1994 to 1998
Skills
• Medical Billing
• Commercial cleaning
• Typing
• Pharmacy Technician Experience
• Data entry
• Organizational skills
• Aloha POS
• Custodial experience
• Classroom Experience
• Time management
• Teaching
• Customer service
• HIPAA
Certifications and Licenses
Registered Pharmacy Technician
PTCB Certification
Pharmacy Intern License
CPR Certification
Pharmacy Technician Certification
Certified Home Health Aide
Pharmacy Technician License
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