Experienced Operations and Supply Chain Leader
Resume:
Jeffrey A. Wilkins
Westlake, Ohio Home [440] 590-6854
***** ************@*****.***
Education
Cuyahoga Community College -Western Campus, Biomedical Studies - Respiratory Therapy - 1981-1983
Fairview High School - Fairview Park, Ohio, Graduated - June, 1979
Professional Experience
Tal Behavioral Health and Addiction Services. Ohio Certified Peer Recovery Specialist, Ohio Licensed Chemical Dependency Counselor. 9/2024- 3/2025
Ground Effect, LLC. Heavy Truck Porter and Material Handler 9/2020- 6/2024
Speedway LLC. Customer Service Associate. Semi retired 12/17 to 12/18
24/7 Personal Caretaker 2016 to 9/17, for my terminally ill spouse.
Charter Air Transport, Inc./VIA Airlines 2015-2016, Cuyahoga County Airport, Richmond Heights, Ohio
Materials Manager. Parts and Materials Management, Supply Chain Management, Purchasing, Procurement and relationship building for Part 121 and aircraft charter operation. Please see below ExpressJet Airlines for parallel skillset examples.
ExpressJet Airlines, Inc. dba Continental Express Airlines 2007–2015, Cleveland Hopkins Int’l Airport
Interim Manager/Supervisor, Warehousing and Distribution- 24/7 position responsible for all supervision for aircraft Stores operations:
Human Resource Management: Recruitment, Interview and selection, training, Counseling, and development of department employees to include Coaching. Conduct Performance, Appraisals and Salary administration. Enforcement of corporate policies and procedures, as well as strategic communications between system wide work groups and departments.
Train and Supervise Parts department personnel to ensure federal compliance for inventory control and G.M.M.Admimistration.
Responsibilities not limited to: monitoring of shelf-life procedures for inventory, tools, calibrated tools and equipment. Shipping/receiving in accordance with Federal and International regulations, required to support several maintenance base locations. Responsible for local administration of all written policies and H.R. functions Responsible for Federal Aviation Administration audit compliance, follow-up remedial action reporting, administration and training of any changes to company policy.
Trained in: AuRA Maintenance and Supply software, Trax Maintenance Supply Software, Crystal Enterprise reporting software. X-Port work force management software. Responsible for all Dangerous Goods and HAZMAT shipping, storage and compliance. Responsible for ongoing inventory cycle counts and Inventory Control.
Basic Aluminum Casting Company 2005–2007, Cleveland, Ohio
Inspector / X-ray Technician- Process control data collection, monitoring and production gauging of critical casting parameters to ensure consistent quality control as defined by automotive certifications ISO 9001:2002, TS16949, Q1.
Johnston Aviation Co., Inc. 2002–2005, Lorain County Regional Airport
General Manager– General Manager, Business Development and Analysis position resulting from an acquisition with the former owner of Aviation Ground Services, Ltd. :
P/L responsibilities in multiple departments with emphasis on F.A.A. Part 61/91 Flight Training Operations.
Researched and put into operation, General Operations Manual of Best Practices in accordance with, and to exceed, standards set by forth the aviation insurance underwriters' community and Federal Aviation Administration
Researched and implemented a computerized flight school recordkeeping system to exceed F.A.A. part 141 standards. Increased sales by 30%, with the execution of an online reservations system.
Researched and designed Preferred Renters Program complete with by-laws and regulations to exceed new insurance requirements; generating in excess of $50,000 cash flow annually, with less than a 1.2% A/R overhead burden.
Responsible for all H/R functions. Health and Life Insurance Plan Administrator. Liaison to government offices, Local to Federal.
Interviewed and hired consultant and contract personnel, to overhaul all F.B.O. back-office functions.
Key role in F.B.O. privatization and development, from longstanding County government management, with emphasis on training for customer relations, satisfaction and future growth and employee relations. Established many new corporate policies and associated training modules
Jeffrey A. Wilkins
27257 Westown Blvd. #402
Westlake, Ohio Home [440] 590-6854
44145 ************@*****.***
Aviation Ground Services, Ltd. 1996-2001, Cleveland Hopkins International Airport
City Manager - General Manager position administering all aspects and responsibilities of 24/7 operations with over 100 employees to include:
P/L responsibilities in multiple departments-- Aircraft Appearance, Field Services, Airport Janitorial
Increased Cleveland operations profit momentum, beginning at $50,000 per month to, $230,000 per month average.
Payroll, Purchasing, Scheduling, Status Review, Accounts Payable/Receivable.
Hiring and Issue Resolution emphasizing Corporate Policies regarding sexual harassment and equal opportunity.
Client interface and satisfaction, Designed Quality Assurance programs, Designed Operational Supervisory roles/responsibilities and reward.
Designed and implemented formal employee training packages along with an internal audit program and associated accountability tracking.
Managerial Launch Team Member for new station start up, along with design of customized information gathering documents.
Responsible for corporate compliance of Federal Aviation Regulations, Part 107 security directives,
Administered Phoenix, Arizona operation in place of the corporate Vice President of Field Services during extended sales trips.
TerraTurf, Incorporated and subsidiaries Western Reserve Grounds Management and Arbor Pros, Ltd.
1984-1996
Owner/C.E.O - Responsibilities included: Conception and implementation of all sales and marketing strategies.
Accounts payable/receivable.
Payroll, Hiring and employee interaction.
Contract negotiations.
Responsibilities in maintaining compliance with the Federal laws set forth for Commercial Pesticide licensure.
Health Benefits and Life insurance plan administrator.
Responsible for management of all government tax reports, records and filings.
Selective purchase of corporate stocks and assets.
Responsible for corporate profitability and all lawful endeavors and compliances associated with the Ohio Attorney General, Articles of Incorporation.
Special Interests and Activities
Aviation - Licensed Pilot
Treasurer - Executive Board, Western Cuyahoga Lodge #28, Fraternal Order of Police Associates of Ohio, Inc.
5 years
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