Data Entry Specialist with Scheduling Expertise

Tiffney Pippin

Data Entry Specialist

**********@*****.*** Saraland, 36571, AL 251-***-****

Summary

Detail-oriented Data Entry Specialist with over 7 years in administrative roles, specializing in precise record management and fast report generation. Proven ability to maintain compliance while handling sensitive information and optimizing scheduling efficiency through exceptional organizational skills. Successfully managed complex schedules and processed patient records, ensuring accuracy and confidentiality. Committed to enhancing operational efficiency and delivering high-quality administrative support to meet the needs of dynamic workplaces. Work Experience

Radiology Scheduling Specialist, Geisinger Medical Center, Danville 05/2025 – Present

Communicated schedule changes to relevant stakeholders promptly. Facilitated the development of work breakdown structures for new projects. Identified potential schedule conflicts and devised solutions for resolution. Prioritized tasks based on urgency, complexity, and resource availability. Reviewed contract requirements to ensure adherence to scheduling standards. Created and maintained project schedules utilizing scheduling software. Assisted in the preparation of schedule reports for management review. Mentored less experienced schedulers within the organization. Conducted regular schedule risk assessments to identify potential issues. Implemented process improvements that enhanced overall scheduling efficiency. Coordinated with team members to gather project status updates. Employed critical path method techniques to optimize project schedules. Participated in project meetings, contributing input on scheduling matters. Maintained organized physical and digital records. Utilized accurate calculations and current service details to prepare quotes for staff. Reviewed applications, assessed eligibility, and informed individuals of approval or rejection for programs.

Operated telephone switchboard to take messages and schedule appointments. Upheld office security standards by checking in guests and issuing badges. Assisted guests with individual needs, providing information and support for their issues. Delivered skilled administrative support for various daily staff needs and special projects. Organized a master calendar, scheduling appointments, meetings, and events for staff. Surgical Technologist & Administrative Coordinator, USA Health Children's & Women's Hospital, Mobile, USA

01/2018 – 01/2024

Managed multi-line phone systems to schedule patient procedures, respond to inquiries, and verify insurance details.

Processed patient records while maintaining HIPAA compliance and confidentiality standards.

Assisted in surgical procedures, ensuring a sterile and efficient operating room environment. Facilitated direct support to patients and medical staff, ensuring smooth communication and scheduling.

Surgical Technologist, Vascular Specialty Center, Baton Rouge, USA 01/2015 – 08/2016

Coordinated with medical teams to deliver seamless patient experiences. Maintained accurate medical records while managing patient interactions professionally. Adhered to compliance protocols related to patient confidentiality and healthcare policies. Operating Room Clinical Assistant & Surgical Technologist, Baton Rouge General, Baton Rouge

02/2012 – 01/2015

Handled high-volume inbound and outbound calls related to surgical scheduling and patient care coordination.

Verified insurance information and facilitated billing processes using medical record systems. Assisted in patient care while maintaining quality assurance in a fast-paced healthcare environment.

Managed clerical tasks, including documentation and communication with insurance providers.

Education

Undergraduate Studies, Nursing, Bishop State Community College, Mobile, AL, United States 2005 – 2008

Diploma, Surgical Technologist, Virginia College of Mobile, Mobile 2003 – 2006

GPA: 3.75

Advanced Honors Diploma, Mary G. Montgomery High School, Semmes, AL 1999 – 2003

Skills

Languages

Patient Communication & Customer Service

High-Volume Call Handling & Multi-Line Phone Operation Appointment Scheduling & Coordination Insurance Verification & Payment Processing HIPAA Compliance & Confidentiality Medical Billing Software Thrive SPM Meditech AllScripts RCM Insurance NextGen Madehost Multi-Tasking & Time Management Team Collaboration & Fast-Paced Environments Client Service Work breakdown structures Project schedules Schedule risk assessments Process improvements Critical path method techniques Project meetings Physical and digital records Calculations Service details Quotes Applications Eligibility Telephone switchboard Office security standards Guest check-in Issuing badges Guest assistance Information provision Administrative support Master calendar management Appointment scheduling Meeting scheduling Event scheduling Multi-line phone systems Patient procedures scheduling Inquiries answering Insurance verification Patient records processing Sterile environment maintenance Efficient operating room environment Direct patient support Medical staff support Communication facilitation Scheduling facilitation Medical teams coordination Patient experiences coordination Medical records maintenance Patient interactions handling Compliance protocols Patient confidentiality protocols Healthcare policies adherence Inbound calls handling Outbound calls handling Surgical scheduling Patient care coordination Billing processes facilitation Medical record systems utilization Patient care assistance Quality assurance maintenance Clerical tasks management Documentation Insurance providers communication Detail-oriented Problem-solving Task prioritization Professionalism Accuracy

English Native

Certificates

HIPAA Compliance & Confidentiality Training

Customer Service Excellence in Healthcare

Medical Billing & Insurance Processing

Surgical Technologist, Virginia College of Mobile

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