Medical Billing & Coding Specialist - Entry Level
Resume:
Trudy Tousant Alen
************@*****.*** Phone: 702-***-**** Las Vegas, NV
PROFILE
Detail-oriented and dependable Medical Biller & Coder with externship experience supporting billing operations in a gynecologic oncology setting. Trained in ICD-10-CM, CPT, HCPCS, CMS-1500 claim processing, insurance verification, and revenue cycle workflows. Strong background in health insurance, customer support, and administrative operations. Seeking an entry-level billing or coding role supporting compliant claims and timely reimbursement.
SKILLS
● ICD-10/CPT/HCPCS
● CMS-1500 Claim Forms
● Claim Entry: Medicare, Medicaid
● Payment & Charge Posting
● Interpret RA & EOB
● Posting Denials from EOB
● Posting Secondary Insurance
● Practice Fusion, MOSS
● Creating Referrals &
Registrations
● Insurance Knowledge &
Verification
● Medical Documentation
● Revenue Cycle Management
● Records Organization &
Management
● Healthcare Reimbursement
● Microsoft Office Suite
● Electronic Health Records
● Eligibility & Benefits
● Medical & Insurance
Terminology
● Practice Management
Software
EDUCATION & CERTIFICATIONS
Medical Billing and Coding Program Northwest Career College 01/2025 Certified Billing and Coding Specialist National Healthcareer Association CBCS: Pending EXPERIENCE
Medical Billing & Coding Extern Las Vegas Gynecologic Oncology 11/2025 –01/2026
● Supported billing workflows for oncology services, including consultations, diagnostic procedures, and follow-up visits.
● Verified insurance eligibility, benefits, and authorization requirements for oncology-related care prior to claim activity.
● Assisted with CMS-1500 claim preparation and submission, ensuring accuracy of patient, provider, and payer information.
Customer Service Representative T-Mobile 03/2022 – 04/2023
● Assisted members with insurance benefits, claims questions, and coverage explanations.
● Reviewed eligibility and plan details to ensure accurate information delivery.
● Documented interactions thoroughly while adhering to healthcare compliance standards. Member Services Anthem BCBS 03/2021 – 04/2022
● Assisted members with insurance benefits, claims questions, and coverage explanations.
● Reviewed eligibility and plan details to ensure accurate information delivery.
● Documented interactions thoroughly while adhering to healthcare compliance standards. Premier Service Technician Asurion 10/2018 – 10/2021
● Handled high-volume inbound calls while multitasking across platforms to support customers with device setup, billing resolution, and account-related concerns.
● Delivered step-by-step guidance to troubleshoot technical issues, including remote access support when needed, ensuring timely and effective problem resolution. Customer Service/Retention Representative Sutherland Global Services 03/2016 – 09/2017
● Managed high-volume inbound calls while multitasking across systems to assist customers with account inquiries, billing issues, service plans, device features, and basic troubleshooting.
● Delivered responsive and solution-focused support to ensure customer satisfaction and timely resolution. Administrative Asst. Millennium Staffing 01/2011 – 09/2014
● Collaborated with Hospitality Professionals to place beverage orders, update inventory, and verify drink details for each event. Ensured accurate documentation and smooth execution of event-specific beverage logistics
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