Experienced Supervisor with Strong Team Leadership
Resume:
Shelby Burns
**********@*******.***
Kearney, MO
Professional Summary
Accomplished Supervisor at Starbucks with a proven track record in staff management and enhancing customer satisfaction. I excel in creating efficient workflows and fostering a team environment conducive to productivity. My approach has significantly improved team dynamics and customer service, making me a valuable asset to any employer seeking these qualities.
Education
Experience
Brookfield High School
High School Diploma
May 2013
Supervisor
Starbucks Kansas City, MO
December 2019-March 2024
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows..
Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Sales Floor Associate
Target Kansas City, MO
April 2015-August 2019
Greeted customers, helped locate merchandise, and suggested suitable options.
Demonstrated excellent communication skills when interacting with both customers and colleagues, fostering a positive work environment.
Skills
Training and mentoring
Goal oriented
Staff management
Customer service
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