QA Automation Engineer - Selenium Expert (Allentown/Bethlehem)

Gabriel Soto - QA Engineer

*******.*****@*******.*** 610-***-**** Bethlehem, Pennsylvania Summary I am a QA Engineer who is passionate about efficient agile workflows and modern QA tools such as JIRA, Postman, Charles, and DevTools. With a keen eye for detail and a passion for finding bugs before they bite, I thrive on delivering high-quality products that exceed user expectations. My background in customer-facing roles taught me how to think quickly, collaborate across departments, and prioritize user satisfaction. Technical Skills

Automation Testing JavaScript I QA Engineering I Test Planning I Test Documentation I Manual Testing I Mobile Testing I Android Studio I API Testing I UI Testing I Regression Testing Debugging Agile JIRA I Postman I Charles I SQL I Console Bash I WebDriverIO I Selenium I JSON I Figma I Node.js DevTools I GitHub I Git Professional Experience

Server, Bartender, Manager – Red Lobster, Whitehall PA 04/2017-11/2022

● Delivered exceptional customer service in a fast-paced dining environment, resulting in consistently high guest satisfaction and repeat clientele.

● Trained and mentored new staff across front-of-house roles including bartending, hosting, and serving, contributing to improved team performance and efficiency.

● Stepped into shift leadership roles as needed, managing floor operations, resolving guest issues, and ensuring smooth coordination between kitchen and service teams.

Customer Service/Sales Associate – Home Depot, Bethlehem, PA 04/2023 - 12/2024

● Provided expert advice across flooring, paint, appliances, and customer service departments, helping customers select appropriate products based on their project needs.

● Recognized for adaptability and product knowledge, often cross-trained and relied upon to support high-demand departments.

● Resolved complex customer issues promptly and professionally, improving overall customer satisfaction and driving repeat business.

Customer Service Associate – Giant Grocery, Bethlehem, PA 12/2024 - Current

● Delivered prompt, friendly, and helpful service at the front end, assisting with returns, special requests, and customer inquiries.

● Handled high-volume transactions while maintaining accuracy and efficiency during peak business hours.

● Maintained a positive, solutions-focused attitude that contributed to a welcoming store environment and strong customer relationships.

QA Technical Projects

Urban Grocer Web App

Skills: API Testing, Debugging, JSON, Postman, Node.js, JavaScript, GitHub

-Tested the API of Urban Grocers app and created a valid API bug report

-Designed tests for APIs using test design techniques "boundary values" and "equivalence classes" Sent JSON and XML requests to API using Postman / Composed a SOAP request according to the API documentation

-Developed and executed tests for HTTP requests using Node.js and JavaScript Urban Routes Web App

Skills: Test Planning and Design, Debugging, Figma, Charles

-Tested the frontend of the web app and issued bug reports

-Designed positive and negative tests and found defects in common interface elements Checked layout adaptability without real devices

-Intercepted and spoofed requests or responses in Charles manually and automatically Urban Lunch Mobile App

Skills: Android Studio, Mobile Emulator, Mobile Testing

-Developed & implemented a comprehensive mobile testing strategy utilizing Android Studio and device emulators

-Identified and resolved critical defects by collecting and analyzing logs from mobile emulators Education

QA Engineering Certificate, TripleTen 2025

High school Diploma 2015

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