RANDI GONZALEZ
P R O F I L E
Highly organized professional with proven planning skills and ability to work independently or collaboratively. Demonstrates exceptional multitasking capabilities while consistently meeting deadlines and maintaining high-quality standards. Known for exceeding expectations in project execution and delivery. E X P E R I E N C E
Design Engineer/Laser Programmer
Innovative Tooling Solutions Fort Wayne, Indiana November 2016 - July 2025 CADD And Engineering Tech Intern
City Utilities Engineering Fort Wayne, Indiana September 2014 - May 2015 Painter
DKF Painting Services Fort Wayne, Indiana June 2011 - September 2014 Customer Service/Bank Teller
Designed fixtures to boost production efficiency and reduce downtime. Developed detailed specifications and technical documentation for projects. Collaborated with cross-functional teams to refine product designs. Reviewed and improved existing designs for enhanced performance and usability. Interacted directly with customers in order to resolve any issues related to the design of a product.
Implemented changes based on customer feedback or internal quality control processes.
Assisted with developing new products by providing input on design concepts. Reviewed vendor quotes for accuracy and requested modifications. Maintained accurate records of all activities related to assigned projects. Analyzed customer feedback to inform future design adjustments and enhancements.
Created 3D models for physical prototypes using SolidWorks or Inventor software packages.
Assisted engineers in conducting field surveys and data collection for utility projects.
Prepared detailed reports and presentations for project updates and team meetings.
Collaborated with team members on project timelines and task assignments. Developed engineering reports based on research data collected from experiments.
Residential/Commercial
Interior/Exterior
Prepared surfaces by sanding, scraping, and cleaning before painting. Applied paint using brushes, rollers, and sprayers for various projects. Inspected completed work to ensure quality and adherence to specifications. Collaborated with clients to understand project requirements and preferences. S O F T W A R E
SigmaNEST
3D modeling
Fixture design
Team coordination
ArcGIS mapping
ECI JobBoss2
Autodesk Certified Professional:
AutoCAD, 00414897
National Institute for Metalworking
Skills: Job Planning, Benchwork, &
Layout
National Institute for Metalworking
Skills: Measurement, Materials, &
Safety
C O N T A C T
************@***.***
Fort Wayne, Indiana 46807
E D U C A T I O N
Associates
Applied Science of Design Technology
Ivy Tech Community College, Fort
Wayne, Indiana
January 2016
Associates
Applied Science of Architectural
Engineering
ITT Technical Institute of Technology,
Fort Wayne, Indiana
January 1996
C E R T I F I C A T I O N S
PNC Bank, Inc. Fort Wayne, Indiana May 2007 - April 2011 Customer Care Representative
Various Employeers Fort Wayne, Indiana August 1991 - July 2025 Conducted one-on-one consultations with customers to address general banking needs.
Assisted customers with account inquiries and service requests. Processed customer transactions efficiently and accurately. Educated customers on banking products and services available. Facilitated sales of banking products and services to enhance customer experience.
Balanced ATM machine operations to ensure optimal cash availability. Processed coin orders for business customers to support daily transactions. Oversaw department operations, including ordering and stocking processes for optimal inventory management.
Managed customer service initiatives in call center to enhance satisfaction and resolve issues efficiently.
Provided administrative support as receptionist for construction company, facilitating communication and scheduling.
Assisted in training staff to improve performance and promote best practices in clothing store.