Seasoned Manager - Operations, Team Leadership, Project Delivery

JB

JONATHAN BESHARA

********.***********@*****.*** 818-***-**** Reseda, CA 91335

Seasoned Manager with broad experience in both team leadership and project delivery. Possess strong strategic planning abilities, coupled with the capability to coordinate operational initiatives for maximum efficiency. Proven track record of driving process improvements, enhancing productivity, and implementing innovative solutions. Skilled in building strong relationships across all levels of an organization to achieve business goals. Strategic leader in management field known for high productivity and efficient task completion. Possess specialized skills in operational strategy, team leadership, and conflict resolution. Excel in communication, adaptability, and problem-solving to achieve organizational goals. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. Highly- motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Software development

Database management

Network troubleshooting

Project management

Quality assurance

Customer service

Time management

Business administration

Inventory management

Marketing

Customer relationship management (CRM)

Decision-making

Relationship building

Shift scheduling

Work prioritization

Financial management

Partnership development

Team leadership

Computer skills

Networking strategies

Performance evaluation

Team development

Staff training and development

Business planning

Goal setting

Emergency response

Conflict resolution

Team collaboration

Competitor research

GT Smoke N Vape Northridge, CA

Manager

03/2023 - 02/2025

Assigned tasks to associates to fit skill levels and maximize team performance.

Conducted performance reviews for team members.

Ensured compliance with industry regulations and company policies. Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.

Recruited and trained new employees to meet job requirements. Managed risk by developing and implementing effective risk management strategies.

Reviewed completed work to verify consistency, quality, and conformance. Established processes to ensure efficient workflow throughout the Summary

Skills

Experience

organization.

Led a team of XX employees, ensuring high productivity and excellent customer service.

Ensured compliance with regulatory requirements and industry standards. Monitored staff performance and addressed issues.

Analyzed customer feedback data to develop action plans for improving services offered.

Implemented quality control measures to uphold company standards. Provided leadership during times of organizational change or crisis situations.

Resolved customer inquiries and complaints requiring management-level escalation.

Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Completed day-to-day duties accurately and efficiently. First Place Sports Complex Northridge,

CA

Basketball Trainer

04/2021 - 01/2023

Established clear benchmarks for performance and monitored individual and team progress.

Worked closely in training capacity with fellow student-athletes during off-season.

Supervised players during games to ensure safety and adherence to rules. Conducted exercising drills to improve flexibility, stamina and strength of each player.

Created a positive learning environment for athletes by providing encouragement and constructive feedback.

Monitored progress of athletes through observation and analysis of performance.

Developed exercise regimens targeting individual athlete needs. Analyzed game footage to identify areas for improvement in players' technique or strategy.

Collaborated with other trainers and coaches to develop team building exercises.

Instructed athletes on proper nutrition to enhance athletic performance. Demonstrated proper techniques for various basketball skills such as lay-ups, jump shots, foul shots.

Guided athletes with encouragement, motivation and nutritional advice to support athletic performance and overall well-being. Suggested exercise modifications to individual athletes to avoid strain and injury.

Recruited student-athletes of highest caliber to elevate overall team performance.

Trained players in mental aspects of the game such as focus concentration and decision making under pressure.

Encouraged team spirit by organizing activities outside of practice sessions.

California State University Northridge Northridge, CA Some College (No Degree) in Computer Information Technology Expected in 05/2027

Education and Training

Basketball (Player, Trainer, and Coach)

Church

Gym

Video Editor

Music Producer

Community Service

English:

Professional

Arabic:

Professional

Spanish:

Limited

Employee of the Month (8 months)

Employee of the Year (2024)

Principles Distinction (3 times)

4.0 GPA

Division 3 City Section Championship (Basketball)

First Team All Valley

Most Sales in a month ( December 2024)

Highschool Diploma

Division 3 City Section Championship (Basketball)

First Team All Valley

4.0 GPA

Working on Business License

Working on Bachelors degree in CIT

References available upon request.

Activities and Honors

Languages

Accomplishments

Certifications

References

Contact this candidate