Tech Support & Hardware Troubleshooter Resume Title

Marck Cadet

Patchogue, NY 631-***-**** *****.*****@******.***

Objective

Motivated and detail-oriented student pursuing a career as a technician. Seeking hands-on experience to apply my technical knowledge in hardware, software, electronics and network troubleshooting, while continuing to expand my skills in real-world technology environments. Education

Hunter Business School, Medford, NY August 2025

Computer Technician/Networking Specialist Diploma

Coursework includes network configuration, hardware repair, and troubleshooting. CompTIA A+ Certification Pending

● Acquiring industry-recognized certification in IT support, system troubleshooting, and network management.

Suffolk County Community College, Selden, NY January 2012 - December 2012 Associates Accounting Program

Technical Skills

• Desktop support troubleshooting and hardware replacement

• Operating Systems (Windows, macOS, Linux)

• Windows install and updates from 10 to 11

• Experienced in configuring, installing, and troubleshooting small office/home office (SOHO)

• Proficient in through-hole and surface mount soldering techniques for assembling electronic components and sub-assemblies.

• Skilled in installing and wiring PC board assemblies, cables, harnesses, relays, and power inlets.

• Building, inspecting, and function testing cable assemblies and electrical systems to ensure reliability.

• Familiar with electronic testing equipment, including multimeters and oscilloscopes, for diagnostics and quality assurance.

• Ability to read and interpret circuit diagrams, schematics, and technical documentation with precision.

• Strong troubleshooting and problem-solving skills, ensuring functional verification and quality testing prior to shipment.

Work Experience

Security Officer

Garda World, Islandia, NY 2023-Present

● Monitor the premises to ensure a safe and secure environment.

● Patrol and manage parking spaces to prevent unauthorized use.

● Ensure fire and emergency lanes are clear of traffic, ensuring compliance with safety protocols.

● Developed strong attention to detail and problem-solving skills, which are transferable to IT troubleshooting and security protocols.

Mental Health Therapy Aide

Pilgrim Psychiatric Center, Brentwood, NY 2013 - 2024

● Assisted patients in daily activities and monitored health conditions, gaining strong interpersonal skills.

● Managed documentation and monitored patient progress, requiring attention to detail and organization.

● Experience in handling sensitive situations with professionalism, applicable to IT user support.

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