Front-End Cashier & Quality Assurance Professional

*** ******* ***, *******, ** *****

************.*******@*****.***

ROWENA CANUEL +1-510-***-****

Front-End Cashier / Customer Service / Money Center Cashier March 2013 – February 2022

• Warmly greeted customers and ensured a smooth checkout experience, even during high-volume hours.

• Assisted with returns, exchanges, and customer inquiries, often resolving complaints quickly and respectfully.

• Handled complex transactions at the Money Center including global remittances, bill payments, money orders, and prepaid card services.

• Maintained perfect accuracy in register balancing and cash handling across multiple shifts.

• Regularly praised by management for professionalism, customer rapport, and reliability.

• Chosen as a go-to staff member to help train new employees in register use and store procedures.

Quality Inspector – General Assembly

October 2017 – May 2022

• Conducted detailed inspections of vehicle exteriors and interiors, checking for surface flaws, alignment issues, and missing components.

• Reported recurring defects and contributed to adjustments in robotics and part placement, improving overall production quality.

• Recognized by supervisors for consistently identifying hard- to-detect issues before vehicles reached final assembly.

• Maintained documentation of defect trends and supported process improvement efforts alongside the quality control team.

• Trusted to inspect high-priority vehicles and mentor new quality hires on inspection standards.

Medical, Billing and Coding

2023-2025

High School Graduate

1982

Strong organizational and time-

management skills

Exceptional communication and

interpersonal skills

Ability to work independently and as part

of a team

Detail-oriented and able to handle

multiple tasks simultaneously

Experience in managing budgets and

handling financial documents

Selected as Employee of the Month at

Walmart for consistent customer service

and reliability.

Commended by Tesla supervisors for

identifying several major quality issues.

Selected to train new hires in register

use, customer interaction, and money

center procedures due to her realibility

and clear communication.

Walmart – Hayward, CA

Tesla Motors – Fremont, CA

College of the Sequoias Visalia, CA

Amadeo Western Cavite Institue

Amadeo, Cavite

PHILIPPINES

SUMMARY

EDUCATION PROFESSIONAL EXPERIENCE

SKILLS

RECOGNITION

Dedicated and dependable professional, with a strong background and customer service, cash handling, quality, inspection, and personal care. Known for being patient, respectful, and attentive to both people and details. Brings over nine years of hands-on experience and fast-paced environment, like retail, manufacturing, and home care. Recently completed college education and ager to take on new challenges. Quick to learn, calm under pressure, and always ready to help, whether supporting customers, coworkers, or clients. Looking for an opportunity to grow with a team, that values liability, compassion, and hard work. Caregiver

June 2015 – June 2016; June 2025 – Present

• Provided compassionate in-home care for elderly and disabled clients, including assistance with bathing, grooming, toileting, feeding, and mobility support.

• Developed strong, trusting relationships with patients and families by offering emotional support and consistent, reliable care.

• Ensured safety in the home by maintaining clean, clutter-free spaces and observing clients for changes in condition.

• Frequently requested by families for her gentle demeanor, patience, and ability to keep clients calm and comfortable.

• Worked collaboratively with nurses and home health staff to ensure seamless care coordination.

Jamsee / ELZ Prestige Home Care Services – Bay

Area, CA

ROWENA CANUEL PAGE 2

PROFESSIONAL EXPERIENCE

LANGUAGES

English

Tagalog

CERTIFICATION

Certified Medical Administrative Assistant

License No. Q7A3X9D9

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