Hotelier/MBA

JUDITH NTHENYA KIMUYU

Mobile: +254-***-***-***

Email: ***************@*****.***

LinkedIn: www.linkedin.com/in/judith-nthenya-51705a254

Nairobi, Kenya

PROFESSIONAL SUMMARY

Enthusiastic and results-driven hospitality professional with a strong background in offering high end catering services, customer relations and international business consulting. Known for providing exceptional guest experiences, leading multicultural teams and contributing to operational success through strategic insights and attention to detail.

A recent MBA graduate seeking an opportunity in a dynamic, service-oriented and growth-oriented organization.

KEY SKILLS

Customer Service & Guest Relations

International Business & Marketing Strategy

Team Leadership & Coordination

Hospitality Operations (Food and Beverage, Front Office, Housekeeping)

Research

PROFESSIONAL EXPERIENCE

Food & Beverage Service Lead

Tin Tin Restaurant, Nairobi, Kenya

March 2021 – Present

Increased sales through effective upselling of premium menu items.

Delivering high-quality service by anticipating guest needs and resolving concerns promptly.

Contributing to repeat business and customer referrals through service excellence.

Ensure efficiency and brand loyalty through positive engagement and professionalism.

International Business Consultant (Remote – Virtual Team)

X-Culture Global Project, New York, USA

Jan – May 2024

Conducted competitive analysis

Developed a market expansion strategy for a global client.

Recommended strategic market entry modes and coordinated global virtual teams.

Presented findings and recommendations directly to the client.

Hotel Intern (Food & Beverage, Front Office, Housekeeping)

Sentrim Boulevard Hotel, Nairobi, Kenya

May – Aug 2017

Sankara Hotel, Nairobi, Kenya

May – Aug 2016

Rotational training across key hotel departments, gaining broad operational experience.

Applied customer service skills and hospitality knowledge in real-world settings.

EDUCATION

Master of Business Administration (Strategic Management)

The Technical University of Kenya Sep 2023 – Nov 2025

Bachelor of Technology in Hotel and Restaurant Management

The Technical University of Kenya Sep 2013 – Dec 2017

Certificate in Computer Skills

Ushindi Computer College Feb – May 2013

RESEARCH PROJECTS

Corporate strategies for business sustainability during disruptive times: Case of the hospitality industry in Nairobi, Kenya – MBA Dissertation (November 2025)

Expansion Strategy for MOS Food Services (Japan) – X-Culture Global Project (Jan – May 2024)

Impact of Temporary Employment on Hotel Performance in Nairobi – Undergraduate Research (May 2017)

LANGUAGES

English (Fluent)

Kiswahili (Fluent)

REFEREES

Mr. Nahashon Kimani

Restaurant Manager, Tin Tin Restaurant

Mobile: +254-***-***-***

Email: **********@*****.***

Prof. Evans Vidija Sagwa

Associate Professor, The Technical University of Kenya

Mobile: +254-***-***-***

Email: ***********@*****.***

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