Maxi Jean
Customer Service
Supervisor
My Contact
©] ********@*****.***
Soft Skill
Observation
Decision making
Communication
Multi-tasking
Education Background
Student at Valencia College
About Me
Dedicated detail-oriented customer service specialist
and supervisor with 6 years of experience. Eager to
display a distinguished style of leadership through
service. Looking to make an impact and leave a lasting
effect on every clients or customers in need of
assistance.
Professional Experience
Customer Service Representative
2016- Present
Key responsibilities:
* Assess every cases on every basis and help reach a resolution.
« Assist every customers by providing them with concise and
accurate information.
* Prepare reports on monthly progress and development.
* Consult with the management team to review individual and
team achievement.
* Suggest ways to improve customer level interactions.
Achievements
2020 - 2022 Helped the team maintain an efficient
customer service level.