Front Desk Administrator and Office Specialist

Danielle Foster

**** ******** *** ***** 715-***-**** ************@*****.***

Professional Summary

Customer-focused professional with experience in front desk operations, hospitality, and administration. Skilled in Microsoft Office, scheduling, data entry, and customer service. Strong ability to manage records, handle financial transactions, and ensure smooth office operations. Seeking a front desk role to leverage my administrative and technical skills. Skills & Qualifications

● Front Desk & Office Management: Scheduling, data entry, appointment setting

● Customer Service: Phone etiquette, guest relations, conflict resolution

● Software: Microsoft Office (Word, Excel, Outlook), AS400, 10-key typing

● Financial & Records: Accounts payable/receivable, collections, inventory

● Industry Knowledge: ICD-9, DSM, quality control reporting Work Experience

Housekeeper – The Country Inn & Suites River Falls, WI (Jul 2024 - Dec 2024)

● Maintained high cleanliness standards for guest rooms.

● Assisted with guest requests to ensure a comfortable stay. Restaurant Owner – Riverside Restaurant Clarksville, MO (Sep 2022 - Nov 2023)

● Managed daily operations, staff training, and customer service.

● Handled finances, inventory, and vendor relations. Quality Service Coordinator – Medical Transportation Management Lake St. Louis, MO (Jan 2015 - Feb 2020)

● Ensured compliance with quality control regulations.

● Documented service procedures and improved efficiency. Barista - Team Manager – James Gang Coffeehouse Lake St. Louis, MO (Feb 2010 - Sep 2022)

● Supervised and trained staff, ensuring high service standards.

● Managed inventory, scheduling, and daily operations. Education

High School Diploma – South High School St. Peters, MO

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