Team Leader with Retail & Banking Experience
Resume:
Courtney Bond
********.***@*****.***
Saint James, MO 65559
To obtain a position that will enable me to use my strong organizational skills,
educational background, and ability to work well with people. Ready to contribute to the success of a company through my dedication and drive.
Willing to relocate: Anywhere.
Authorized to work in the US for any employer.
Work Experience:
DG Market
Saint James, MO
Part time September 2023 – May 2024
Full Time May 2024 - Present
Experienced Assistant Manager with a proven track record of leading teams and driving profitability. Proficient in managing inventory, resolving customer complaints, and creating memorable experiences. Skilled in recruiting and training employees, developing leaders, and improving operational efficiency. Strong leadership, problem-solving, and time management abilities. Highly motivated and passionate about achieving success.
Saint James Municipal Utilities
Saint James, MO
Utility Cashier
May 2023 – May 2024
Responsibilities include, but are not limited to, posting meter readings, assisting as needed to prepare monthly utility billing and accounts receivable & updating monthly reports, assisting customers with utility payment collections and inquiries.
Walmart (November 2017- May 2023)
Rolla, MO
Food and Consumable Team Lead
April 2021 to May 2023.
Team Lead in Dairy, Pets, Chemicals and Paper. Lead a group of associates to make sure shelves are stocked and ready to be shopped by customers. Make sure all items are priced and ready for business.
Saint Robert, MO
Team Lead 3
November 2017 to April 2021
Maintenance Supervisor
Pharmacy Sales Associate/Cashier/Garden Center Cashier
Run the cash register, stock the shelves and provide excellent customer service from the time that the customer enters the door to the time that the customer exits.
Follow all closing procedures and opening procedures.
Manage a team of associates to make sure that all freight is stocked, verified and a total store zone is complete every night.
Prior Authorization Representative
PCRMC Bond Clinic - Rolla, MO
March 2011 to October 2017
Prior Authorization and Pre-certification
Medical Receptionist
Registration Team Membership
Education
Drury University – Rolla, MO
August 2013 to December 2016
Associate’s & Bachelor’s in Business Administration
East Central College - Rolla, MO
January 2011 to December 2011
Rolla Technical Center - Rolla, MO
August 2004 to June 2006-Radiology Courses
Ozark Technical Community College - Springfield, MO
January 2004 to May 2004
General Studies
Missouri State University - Springfield, MO
August 2003 to December 2003
General Studies
Rolla High School - Rolla, MO
August 2000 to May 2003
High School Diploma
Skills
• Secretarial
• Maintenance
• Organizational Skills
• Cash Handling
• Scheduling
• Microsoft Excel
• Microsoft Office
• problem solving
• Inventory
• Management
• EMR Systems
• HIPAA
• Insurance Verification
• Medical Office Experience
• Forklift
• Supervising experience
• Financial management
• Retail sales
• Analysis skills
• Management
• Custodial experience
• Data collection
• Retail management
• Leadership
• iOS
• Windows
• Business management
• Clerical Experience
• Administrative experience
• Customer service
• Employment & labor law
• Accounting
• Negotiation
Certifications and Licenses
Class E Driver's License
Forklift Certification
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