Security Professional with Multilingual Skills

JN PHILIPPE JACQUES

**** **** ******, *******, ** 11102

Email: ******************@*****.*** Phone: 929-***-****

PROFESSIONAL SUMMARY

Dedicated and vigilant security professional with experience in maintaining safety across residential and commercial environments. Skilled in surveillance monitoring, incident reporting, emergency response, and customer service. Bilingual communicator with a strong sense of responsibility, teamwork, and proactive problem-solving abilities.

WORK EXPERIENCE

Security Officer

Security USA Inc., Manhattan, NY

April 2024 – Present

- Monitor premises to prevent theft, violence, and unauthorized activity.

- Conduct regular patrols and enforce on-site security protocols.

- Respond to emergencies and coordinate with law enforcement when necessary.

Crew Team Member

Trader Joe’s, Long Island City, NY

August 2023 – September 2024

- Assisted customers with inquiries, purchases, and product recommendations.

- Maintained clean, organized shelves and store areas.

- Delivered excellent customer service in a fast-paced retail environment.

CERTIFICATIONS & LICENSES

- New York State Security Guard License

- F02 Fire Guard License (Issued May 2022)

- F80 Fire Safety Coordinator (In Progress)

TRAINING

Security Guard Training (F02)

Focus Career Group, Bronx, NY – May 2022

SKILLS & COMPETENCIES

- Surveillance Monitoring & Emergency Response

- Incident Reporting & Conflict Resolution

- Excellent Communication & Teamwork

- Proficient in Microsoft Office & Security Software

- Fluent in English, French & Haitian Creole

CERTIFICATIONS & LICENSES

New York State Security Guard License

F-02 Fire Guard for Shelters (Issued May 2022)

40-Hour Shelter Security Guard Training – NYC Department of Homeless Services (Completed December 2025)

CPR / AED Certification (Adult, Child & Infant) – National CPR Foundation (Valid through January 2028)

Opioid Overdose Prevention & Naloxone (Narcan) Training – New York State (January 2026)

F-80 Fire Safety Coordinator (In Progress)

PROFESSIONAL EXPERIENCE

Security Officer

Allied Universal – New York, NY

Dates: December 18, 2024 – Present

Provided security services for assigned commercial and residential properties

Conducted foot patrols and monitored surveillance systems

Controlled access points and verified credentials

Responded to incidents, emergencies, and alarms professionally

Completed detailed incident and daily activity reports

Worked closely with site management and local authorities when required

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