Summary
Professional with solid experience in Air Import logistics,skilled in managing complex shipments and ensuring compliance wirh international regulations.Strong focus on team collaboration and achieving results,adaptable to changing needs.Expertise in cargo tracking,customs clearance and customer service with reputation for reliabilityand problem solving. Skills
Customer service, Time management, Client coordination, Cargo coordination, Payment Processing, Teamwork, Attention to detail
Experience
DHL Global Forwarding IL, Chicago
Air Import Specialist 06/2021 - 08/2024
Prepared and submitted import documentation to ensure compliance and timely processing. Processed invoices for services rendered,ensuring accuracy and timely processing. Provided customer service support for incoming shipments addressing inquiries and issues. Trained new employees on import processes and standard operating procedures. Created and maintained shipment files from pre-alert, ensuring proper documentation for border shipments. Executed management instructions independently, ensuring effective coordination of domestic airfreight deliveries. ALL NIPPON AIRWAYS IL, Chicago
Air Import Agent 09/2016 - 06/2021
Investigate AMS issue and resolves at earliest to enable shipment and releases from US customs. Update computer records.
Investigate to locate for missing freight.
Notify customers with details of Import shimpments. Prepared and dispatched booking advisories to clients while maintaining accrate tracking in Global system Jawahir International School Riyadh
Homeroom Teacher 06/2014 - 06/2016
Develop and implement lesson plan for student.
Access student progress and provide feedback.
Track students progress and adjust teaching meathod. Collabrorate with other teacher and staff to improve cuirriculum Education
Osmania University Hyderabad,India
Bachelor of Commerce / Accounts
Osmania University Hyderabad,India
Bachelor in Education
Sabira Fatima Mahmood
Chicago, IL 630-***-****
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