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Versatile Customer Service & Office Lead

Location:
Cleveland, OH
Posted:
January 29, 2026

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Resume:

VIRGINIA

SCHELB

Edison, Ohio ***** 740-***-**** ***************@*****.***

Summary

Skilled in organization and customer service in a work setting. Adaptable and driven with a strong work ethic and ability to thrive in a team based and individually motivated setting. Skills

● Supply ordering

● Photo processing equipment

● Customer service

● Problem resolution

● Communication

● Money handling

● Stock replenishing

● Team management

● Team building

● Medical office experience

Experience

Discount Drug Mart Mount Gilead, Ohio

Lead Photo Technician

July 22, 2017- April 2, 2020

Seasonal cashier April 3, 2020 - July 18, 2022

Manager in Training July 19, 2022- August 3, 2023

● Work a cash register

● Trained employees on how to correctly process payments, print products and merchandise products

● Ordering products weekly to keep up with daily demands

● Calling customers

● Counting weekly inventories

● Doing daily and monthly paperwork

● Training new hires

● Leading a team for the shift

● Make daily deposits

● Make the weekly schedule

Delaware Podiatry Center Delaware, Ohio

Receptionist

December 7, 2020 - August 6, 2021

● Calling insurance companies

● Paperwork for Diabetic shoes and inserts

● Printing office notes

● Chart management

● Paperwork for billing

● Taking payments

Advance Auto Distribution Center Delaware, Ohio

Team Member & Trainer

August 9, 2021 - July 14, 2022

● Driving heavy equipment

● Fast moving environment

● Training new hires

● Organizing parts on pallets

Park National Bank Mount Gilead, Ohio

Teller

October 24, 2022 - October 16, 2023

● Accepting large cash deposits

● Helping withdrawal large cash deposits

● Daily paperwork for money

● Accepting customer requests

● Answering phones

● Helping resolve customer’s issues

● Balancing my till and vault daily

Tiny Teeth of Dublin Dublin, Ohio

Receptionist

October 31, 2023 - March 15, 2024

● Verify Insurance

● Prepare all necessary paperwork

● Schedule Appointment

● Answer phones

● Take payments

● Maintain a clean work area

● Talk to and reassure patients

Root Insurance Company Fully Remote

Senior Customer Service Representative

April 1, 2024 - June 7, 2024

● Answer phone calls

● Help assist with account management

● Explain account information

● Verify account information

Dollar Tree Distribution Center Marengo, Ohio

Team Member

June 14, 2024 - December 5, 2024

● Driving heavy equipment

● Fast moving environment

● Training new hires

● Organizing pallets

● Run radio to communicate with team

PepsiCo Ontario, Ohio

Merchandiser

December 10, 2024- Current

● Pull pallets

● Build displays

● Fill shelves

● Coordinate with Management and other employees

Certifications

HIPPA Certified

Center Rider Certification

Pack Mule Certification



Contact this candidate