LisaWaters
**** ******* *****, **********, **** *5215
*************@*****.***
OBJECTIVE: To utilize acquired secretarial skills to provide alternative production methods to employers.
SKILLS: Self-Published Author/Poet
Customer Service
Medical/Legal Secretarial
Data Entry
Transcription
Proofreading
EXPERIENCE: Self-Published Author-I’ve written and self-published three books including my mother’s biography, two books of poetry, and two children’s books. I sold my books at local fairs and malls. Some of my literary accomplishments include:
● Nominated Poet of the Year by International Society of Poets
● Poem included in International Library of Poetry hardbound anthology, and The Sound of Poetry
● Poetry to Music by Amerrecord Recording Company (I also received offers from Hilltop Records)
● Nominated for Who’s Who in America
● Featured author at University of Cincinnati Bookstore and others
● Featured on local television news broadcast
● Featured in Kentucky News Enterprise newspaper
● Featured on WCIN Radio
● Featured on Poetry.com and e-books online
United Mail-9/2004-5/2010
1221 Harrison Avenue, Cincinnati, Ohio 45214
Customer Service/Office Assistant
I provided quality customer service as the personal assistant to twelve company executives and their clients. My services included greeting clients, creating effective memos, letters and other documentation as needed, answering telephone switchboard for all company departments and directing calls appropriately. I also arrived first to set up daily office responsibilities and agenda.
XLC Personnel Services/Federated Department Store, Inc./Allied Stores Corporation, et al. & Jones, Day, Reavis, & Pogue 11/1991-6/2004 I provided legal secretarial support during this second largest chapter 11 bankruptcy in United States history. I created and edited legal documents, motions, and orders to be filed with the bankruptcy court. I also performed transcription, sent mass mailing to counsel, typed and maintained substantive pleadings indices, recorded attorney’s Federated Time entries, prepared attorney’s itinerary, reserved airline/hotel/dining accommodations EXPERIENCE CBS Personnel Services/Caston & Associates 8/1988-10/1991 CONTINUED:I provided medical secretarial support for rehabilitation therapists. I completed worker’s compensation and injury evaluation forms, composed resumes, researched job availability, performed medical transcription, typing, filing, answering telephones.
EDUCATION: Urban League Skills Training Center 1/1988-7/1989-Graduated Word Processing/Typing
Data Entry
Transcription
Union For Experimenting Colleges and Universities 4/1985-9/1986 Writing/Literature
Public Speaking
Self-Directed Learning
LICENSES & Business License
CREDENTIALS: Vendor’s License
Published Books
Inclusion in Publications Letters
Recording Contract Proposal Letters
Poetry Nomination Letters
Featured Newspaper Articles
Featured Author Brochures
REFERENCES: Available upon request