Customer Service Specialist with Esthetician Experience
Resume:
Deanna Bell
Over **+ years of excellent Customer Service with 2 years of high volume call
center environment. Certified Esthetician of 1 year. Dedicated customer service representative motivated to maintain customer satisfaction and contribute to the company's success. Driven, Reliable, Strong time management, prioritization abilities, Exercise Independent judgment and decision making.
2815 W Glen Flora Ave
Waukegan, IL 60085
************@*****.***
EXPERIENCE
Hyundai of Lincolnwood Lincolnwood, IL— BCD Agent May 2023 - PRESENT
Make 100+ outbound calls, emails, and text message daily Answer inbound calls about vehicle inquiry, send calls to other departments like service and sales tower
Set appointments for customers to come into Hyundai Dealership Give customer relations over the phone to better assist their needs Residence Inn Hotel, Wilmette, IL — Job Title
March 2020 - Sep 2020
Answered incoming calls for guest daily to book rooms Greet and Engage with incoming guest creating customer relations Maintain daily reports and bookings for the present and next day Prepared hot and cold foods in the kitchen daily for breakfast and lunch EDUCATION
Evanston Township High School, Evanston — Diploma Aug 2010 - June 2014
Tricoci University Beauty School, Chicago — Certification June 2022 - April 2023
Performed facial and waxing service to students and customers Recommend spa offerings to clients, increasing product and service sales Meet with clients to conduct skin assessment, identifying key concerns and creating customized treatments
Knowledge of Dermalogica products
PROJECTS
RoseLynn Dreams
Candle and Skin care business
SKILLS
Critical Thinking
Time Management
Skin Care Treatments
Waxing Service
Facials
Makeup Application
Massages
Strong Work Ethic
Adaptability
Computer : Microsoft Excel,
Word, Powerpoint
Leadership
Team player
Customer Consultation
Public Health Codes
Knowledge
Candle maker
AWARDS
Certified Esthetician
Dermalogica
Candle Certification
LANGUAGES
English
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