Senior Manual/Functional Accessibility Tester

Jayshri Vyas

*******.****@*****.***

https://www.linkedin.com/in/jayshri-vyas-0a35ba393/

Summary

** **** ***** ** ********** in the product management and implementation of large, and medium IT, digital projects for various clients- Wireless, Wireline, Automotive, and Healthcare clients using Client/ Server and Web-based.

Involved in all phases of Software Development Life Cycle (SDLC).

Currently Product Managing Entitlements, Access Requests and Product tools in Verizon Partner solutions (VPS) and Verizon Enterprise Center (VEC).

I worked in Production Implementation Validations of Verizon production system and Enterprise Releases for EPB (Enterprise Portal for Business).

Primary interface to IT and Business Partners. Liaison between Business, IT, UAT, Development, Test Teams from areas, ISO, customers and external Vendors.

Was Involve in updating managing enterprise web pages by using HTML, CSS3, Adobe AEM, Python, Service Now and Sales Force.

Worked on My Business Assistant (MBA), the administrative tool for My Business Wireless & VEC Significant Account Change (SAC) notifications in Production. Including involved in Production Implementation Validations of Enterprise Releases for EPB (Enterprise Portal for Business) (My Business).

Responsible for product management, communication, Test Data Setup (TDD), Test Reporting, Test planning, and defect management.

Involved in and contributed to VLSS initiatives in implementing process improvements.

Experience working in Scrum, Agile environments.

Supported during night / weekend releases in Iconic launches, marketing launches and business validation of MB and VEC Portals during UAT, PIV and Post Implementation phases.

Effectively managed on-site, off-site global teams & projects and mentored new team members.

Experience in Pharmaceutical Company Compliance documents, Document Management & Quality Control.

Education & Certifications:

Certification in PMP, Business Analysis, Certify Scrum Master, BA in Psychology and Sociology.

Status: Us Citizen

Achievements: I have successfully delivered all the companies each release package on time, release after release with 95% accuracy.

Professional Experience

Verizon Wireless Tampa, Florida (Software Engineer - Production support Team) Aug 2019 To Dec 2025.

Summary: Working with Verizon Portal system (VPS) system wholesale in production support team, supporting wholesale customers with VZB and VZT accounts billing, managing account with Existing user and giving access to new users. Billing

Responsibilities:

Responsible for the development and implementation of key strategic initiatives that drive operational efficiency and cost reduction.

In 2019, VPS Ops partnered with IT and delivered a new customer activation scheduling tool within National Order by Product- empowering wholesales customers with the ability to schedule their own Ethernet activations.

Responsibility includes system Integration & End to End testing for the independent verification of build and validation of bugs that has been raised. Validation the functionality for orders that been created for TLS products (service layer & Accord). Modules included for validation CX, Shop, Setup, Contract and Repair.

I have successfully delivered each release package on time, release after release.

BNY-Mellon Bank NY Consultant (Government mortgage Application) AUG 2018 to March 2019

Responsibilities:

Managed Coordinating Government mortgage and Insurance project priorities, in the Development and updating of project plans standards from existing system to Informatica.

Managed the technical software release process and ensured all phases were planned and completed, through collaboration with technical architects & leads, product owners, infrastructure support, QA, and outside teams.

Verizon Wireless Basking Ridge, NJ Web Developer (Verizon wireless -Business Marketing Mar 2016 to Mar 2018

Responsibilities:

Worked on VBG Learn Development Operations team within Marketing Digital and Experience Platforms.

Developed HTML Style Guides based on finalized templates for Verizon.com.

Responsible for Verizon.com/business/, overseeing all technology and front-end implementation, including backend architecture.

Including code deployment, production support, application development, and web page creation.

Provide 99.5% uptime for all servers supporting www.verizonenterprise.com. Meet 99% of agreed upon due dates/deadlines for

submitted (Cygnus system) tickets and development projects.

I have successfully delivered each release package on time, release after release.

Verizon Wireless Basking Ridge, NJ UAT Test Lead (Verizon wireless- Marketing) Mar 2013 to Jan 2016

Responsibilities:

Verizon wireless customer service is responsible for management and implementation of large, and medium IT projects for various clients- Wireless, Digital, Automotive, and Healthcare clients using Client/ Server and Web-based technologies.

Presently leading UAT and Production Validation of Enterprise Release for EPB (Enterprise Portal for Business) with multi browser testing in different devices. Coordinating multiple Portal Projects (SAC, VEC, VES, MB, VBC, etc.) simultaneously with multi teams and executing the test schedule to meet deliverables for POS for retails web sales.

Responsible for developing, maintaining and updating monthly release related documents including upcoming projects in QC and in SharePoint.

Niksun, Princeton, NJ QA Lead Sep 2012 – Mar 2013

Responsibilities:

Lead QA Tester for cyber security and network performance appliances designed specifically for large-scale network monitoring.

Lead test team for testing, requirements gathering, and test documentation including test objectives and effort estimation.

Responsible for testing NetVCR, NetDetactors and their performance in real-time and forensic base analysis for uniquely accurate network performance problems.

Managed and coordinated 12 QA team members – both onshore and offshore on accelerating process of test case execution to reach defined quality goals.

Johnson & Johnson, Raritan NJ, Software Engineer Jul 2011 – May 2012

Responsibilities:

Provide guidance at the project leadership level as to GxP and quality concerns to help assure appropriate resources were available to produce quality deliverables

Managed efforts to create various SDLC deliverables including User Requirement Specifications, Functional Requirement Specifications, Detailed Design Specifications, SOPs and Work Instructions, Validation UAT, Validation System Testing, Knowledge Management Articles.

AT& T, Middletown, NJ QA Test Lead Jun 2006 – Mar 2011

Responsibilities:

Creating and managing MRs in SUNTOS system as well follow up new and old MRs to retest and update status in SUNTOS.

Managed and coordinated 18 QA team members – both onshore and offshore on accelerating process of test case execution to reach defined quality goals.

Working on AT& T Online /Web Telephone Conference Services and their billing application designed to provide a bridge between two independent applications - Online Customer Provisioning System (OCP) and AT& T teleconference billing system (ATBS).

Lockheed Martin Inc., Red Bank, NJ Software Engineer Jul1999 – Oct 2005

Responsibilities:

Worked on Sun Ultra 10 in UNIX environments and in JAVA/ J2EE to identify and document all problems. Analyzed and interpreted customer requirements also established to best test plans and test procedures.

Responsibilities included loading Installing Segments each time on weekly basis in the Lab to create military environments. Involved client server configuration with other hardware and software, also responsible for HUB, Routers connections with TCP/IP. Updated defects and system test plans and test related documents in Clear case.

Worked as a part of the team with the top-level manager, developer, and team leader. Assisted in evaluating other software applications that were apart of and supported the MCS project with FBCB2 box with followed by ISO900 standards.

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