MAGGALENE HENRYHAND
********@*****.*** 843-***-**** P.O Box 962, 621 Chestnut Road Johnsonville, SC 29555
Summary
An office Position that allows an opportunity to use Data Entry Skills and Word Processing. And the ability to move up within the company.
Skills:
Versatility
Secretary/Receptionist
Word Processing (45 WPM)
Computerized data entry of AP/AR/Payroll/Inventory
Organizational Skills
Teamwork
Oral and written communications
Positive outlook toward work
People Soft Applications/Payroll
Case management
Human resources assistant
Hiring training
Drug testing
Interviewing candidates for employment
Payroll
Customer Assistant Specialist
Loss Mitigation Department
Senior Bankruptcy Specialist
Certified Nurse's Assistant
Campus Blue Cross Blue Shield/Florence SC
Military Claims processor II *03/31/2025-9/01/2025 (6 months contract)
ADP C2 clearance
Process professional claims EOB’S (explanation of benefits)
Intuitional claims for military division
Updated the systems with the doctors, Hospital and beneficiary information
Calculate DUT’s
UB04 /1500 claim forms
Verify identification numbers & social numbers
Shellpoint Mortgage Servicing Greenville, SC
Bankruptcy Case Manager: 05/2016- 06/2021
Inbound/Outbound calls
Updated Debtor Bankruptcy cases in the system
Review accounts for discharges
Except payments on bankruptcy accounts
Review of court documents in Pacer
Review documents in LPS Attorney's System
Review trustee payments ledger
Produce ledgers for Attorney's for accurate payments history.
Assurant Specialty Florence, SC, SC
Hazard Insurance Processor: 10/2013- 05/2016
Make outbound calls to Insurance companies & Agents
Review of the page of declarations for coverage
Upload Insurance information in the system to client's files
Make payments on escrow accounts loans
Place lender place insurance as necessary to protect bank interest on
mortgage homes.
JP Morgan Chase Mortgage Company Florence, SC
Customer Assistant Specialist: 05/2011- 06/2013
Inbound/Outbound calls to Mortgagors & Attorney's
Assist Mortgagors with completing paperwork for loan modifications
Input and update Mortgagors records in the systems
Maintains quality scores of 95% or better
Maintains production of 900 to 1000 calls per Month.
JP Morgan Chase Mortgage Company Florence, SC
Senior Bankruptcy Specialist: 03/2009- 05/2011
Proof of Claims Audits calling on Attorney's
Summary; Skills; Experience, Motion for relief Audits
Special reports /Re-class Bankruptcy fees and costs Contact Attorneys
Check proof of claims against court documents for accuracy Enter data into director system.
Accustaff/Randstad Staffing Florence, SC
Agent Recruiter/Human Resource Assistant: 06/2006- 03/2009
Outbound/ Inbound Sales/Telephone Sales
Met with manager of companies to send out temporary and potential
employees
Interview employees
PeopleSoft computerized payroll
PeopleSoft Applications
Enter Applications data
Background Checks
Reference Checks/In-house Drug Testing
United Insurance Company Conway, SC
Sales Agent/Insurance: 10/2004- 06/2006
Canvassing
Taking Applications
Collecting Premiums
Delivering Policies/Servicing accounts/balancing accounts.
Singletary Construction Company Lake City, SC
Office Manager: 07/2002- 04/2004
Received and route incoming calls
Interviewed potential Employees, Enter employees’ time in payroll system.
Pay all company bills Order supplies; File/ Make bank deposits.
Carolina Hospital System Florence, SC
Certified Nurse’s Assistant/Secretary: 10/2003- 02/2004
Take patients vital signs and record
Answer telephone and route calls
Schedule inpatient exams and test procedures
Input Doctors orders in the system.
Client Logic Kingstree, SC
Sales Agent: 01/2001- 12/2001
Input customers order in the system
Customer service/receive & route calls
Uses proper telephone etiquette
Tally and track numbers of sales
Recognition for one of the top sales agents in most sales.
Marion County Hospital Marion, SC
Receptionist/Secretary: 03/1999- 01/2001
Answer telephone/route incoming calls
Processes and route paperwork for in and outpatients
Schedules Exams for patients/Typists/Patent care
Assists radiologist technologists, transcriptions, and scheduler as needed.
Tupperware Manufacturing Hemingway, SC
Molding Machine Operator: 08/1978- 02/1996
Remove food containers items from machine
Inspect items for defects
Remove excess materials
Operate molding injection machines
Remove items from a conveyor Belt
Pack for shipping.
Education and Training
Williamsburg Technical College Kingstree, SC 01/2000
Customer Service and Computer
Florence-Darlington technical College Florence, SC 01/1999
Certificate in Computer and Business
Major Courses; MS Office Windows 95; Professional Development
Data Entry Applications; Business English; Business Communications
Keyboarding; Office Procedures; Word Perfect
References:
Doris Lockhart, *********@*********.***, 843-***-****
Laurie Mearite, ***@***.***, 843-***-****
Shelia Warthan, ******.********@*****.***;704-***-****
Rev Marvin Hemingway, *************@*****.***, 843-***-****