Remote Customer Service Professional with Diverse Trades Experience
Resume:
Aaron Poole
Dumfries, VA *****
*************@*****.***
Professional Summary
I have experience in all phases of construction. From concrete and foundations,framing and drywall, plumbing and electrical. Ive ran new wire built fuse boxes,and installed numerous outlets,switches, and appliances . Ive also done roofing and commercial iron work.Ive done plumbing and electrical work for Boston whaler and operated several pieces of industrial equipment Im a certified first responder, certified physical trainer and nutrition specialist and i have my epo 608 universal certification.I have supervised construction and manufacturing crews as well as kitchen and restaurant staff. I have extensive experience in customer service. Im considered to be very organized,punctual, and motivated . And in my last role with I and I sling as a certified rig safe rigging inspector II was doing inspections on overhead lifting and safety equipment and and selling repairs or replacements for failed equipment. I’m currently self employed . I’m doing home remodeling, painting, perfo floors and trim. I also build tables, benches and other specialty furniture items that I sell online. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Independent carpenter
Woodbridge, VA
March 2025 to Present
I have been doing residential home improvements. Floors, paint, general remodeling. Rigging inspector/ customer service rep
I and i sling-Lorton, VA
July 2021 to March 2025
As A customer service representative for I and I sling it is my duty to meet with clients with whom a contract is established and maintain those contracts. I inspect rigging on job sites or facilities and have repaired or replaced and slings that need taken out of service. I provide our customers with answers and solutions to any problems they may have with over head lifting and safety. As well as sell inspections, hardware and rigging based on particular lifting and safety needs. Material handler 2 / recieving lead
XPO Logistics-Carlisle, PA
March 2018 to January 2021
Recived and shipped palletized Pepsi products using a single double sit down forklift.I was a lead on my shift which entailed training new employees and final inspection on outgoing trucks.I was also trained as a first responder as well as Did covid screening when the outbreak started. Kitchen supervisor
Karns foods-Lemoyne, PA
March 2016 to February 2018
Cook,train new employees,received new product,inspected and maintained kitchen equipment. Electrical Assembly Technician
Boston Whaler-Edgewater, FL
April 2013 to February 2016
I assembled the dashboards, and connected all electrical systems on luxury sport boats. Lights,pumps,motors,sound,and navigation.I also joined the hulls with the top of the boats by way of rolling crane.I also had to install fuse box,doors, and other miscellaneous fiberglass work. Reciever/Stocker
Pfg-Kendallville, IN
August 2009 to February 2012
Receive and Stowe palletized food products,replenish pick face locations by way of stand up reach truck. Material Handler/Machine Operator
Broder bros.-Lewisberry, PA
June 2007 to July 2009
Operated a cherry picker to select case ordersI was also the shortage andge clerk. I used software auch as IRIS to locate product lost within the warehouse. I also documented and fixed picker errors. Upholsterer/assempler
Mts seating-Temperance, MI
January 2000 to May 2007
Upholstered and assembled several styles of chairs,and barstools, packed and shipped my own finished products.
Customer service rep / field technician
Education
GED
Monroe/mason-Monroe, MI
February 1997 to June 1998
Trade school
Skills
• Woodworking
• Roofing
• Restaurant experience
• Trim carpentry
• Welding
• Load & unload
• Loader Operation
• Team management
• Outside sales
• Frame carpentry
• Cleanroom
• Upgolstery/ cabinet making
• Telemarketing
• Sales negotiation
• Cost management
• Industrial Equipment Experience
• Artistic design
• English
• Maintenance management
• Assembly
• Microsoft Word
• Packaging
• HVAC
• Remodeling
• Field service
• Siding
• Hotel experience
• Manufacturing facility
• Facilities Maintenance
• Load & Unload
• Multifamily properties
• Residential construction project management
• Shipping & Receiving
• Driving
• Kitchen management
• Automotive repair
• Low Voltage
• Substance abuse
• Teaching
• Microsoft Outlook
• Renovation
• Negotiation
• Property management
• Data entry
• Warehouse Experience
• Cooking
• Marketing
• Renovation project management
• Moving
• Order Picking
• Time management
• Materials Handling
• Leadership
• Productivity software
• Voltmeter
• Programmable logic controllers
• Industrial electrician experience
• Freight Experience
• Drywall
• Forklift
• Technical Proficiency
• Machining
• Plasma Cutting
• Electrical troubleshooting
• Customer relationship management
• Delivery driver experience
• Sales
• Communication skills
• Kitchen and bathroom remodel
• Computer skills
• Residential construction
• Plant identification
• Warehouse management
• Project management
• Territory management
• Van driver
• Residential painting
• Carpentry
• Logistics
• Project management software
• Order Picker
• Electrical Experience
• Industrial equipment
• Relationship management
• Handyman
• Fabrication
• Microsoft Office
• Glass Installation
• Attention to detail
• Blueprint specification interpretation
• Freight
• Manufacturing
• Unsupervised learning
• Electrical systems
• Construction
• Blueprint Reading
• Painting
• Writing skills
• Continuous improvement
• Plumbing
• Automotive sales
• Contracts
• Renovation construction projects
• Basic math
• Warehouse Management
• Wood window installation
• MIG welding
• Analysis skills
• Organizational skills
• Working on construction estimation projects
• Front-end loaders
• Landscape Maintenance
• RF Scanner
• Pallet Jack
• Service technician experience
• Equipment Repair
• Construction sales
• Microsoft Excel
• Data center experience
• Horticulture
• Residential building projects
• Power tools
• Estimating construction project budgets
• Blueprint reading
• Box truck
• Windows
• Customer service
• Reach Truck
• Construction estimating
• Backhoe Operation
• Ductwork
• Mechanical Knowledge
• Typing
• Kitchen Management Experience
• Pest control
• Phone etiquette
• Experience with individuals with substance use disorders
• DOT (Department of Transportation) regulations
• Supervising experience
• Math
Certifications and Licenses
Forklift Certification
EPA Certification
EPA Refrigeration Certification
OSHA 10
TWIC Card
Driver's License
Epa 608 universal
EPA Type II
Welding Certification
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