Aspiring Flight Attendant with Customer Service Expertise

Professional Summary

Customer-focused transportation and operations professional with experience in

safety compliance, passenger service, logistics, and high-pressure environments. Proven ability to deliver exceptional customer service, follow strict safety protocols, communicate effectively, and work collaboratively as part of a team. Seeking a Flight Attendant position to leverage strong interpersonal skills, safety awareness, and service excellence.

Core Skills/Certification Software Skills

Customer Service Excellence Microsoft Word

Clear Communication & Public Speaking Outlook

Conflict Resolution & De-escalation Dispatch Software Team Collaboration Mobile Application

Time Management & Reliability Communication Platform Safety Procedures & Emergency Awareness Workforce Management Professional Demeanor GPS Navigation App

TWIC Card Holder

Passenger Safety & FAA Compliance

Education

Houston Community College 2014 – 2015

Business and Computer Technology

Spring High School 2002 – 2006

Professional Experience

Transportation Services – Independent Contractor 01/2024 – 10/2025

• Safely transport children to and from school, sports practices, games, and other scheduled activities

• Follow all traffic laws, safety regulations, and child transportation guidelines

• Maintain a clean, reliable, and well-maintained personal vehicle

• Ensure timely pick-ups and drop-offs according to agreed schedules

• Communicate professionally with parents/guardians regarding schedules, delays, or changes

• Assist children with entering and exiting the vehicle safely

• Always maintain confidentiality and professionalism

• Use appropriate car seats, booster seats, or seat belts as required by law. David L. Mitchell

6506 La Mora Dr, Houston, TX 77083

346-***-**** ********@*****.***

• Collaborated with flight crew to support on-time departures and smooth flight operations

Driver / Trailer Technician – United Site Services 05/2022 – 09/2023

• Delivered and serviced trailers while providing professional customer service at large-scale events and disaster response sites

• Maintained safety standards and operational readiness in fast-paced environments

• Traveled to support time-sensitive projects and customer needs Assembly Contractor – KTR / Nationwide 10/2021 – 04/2022

• Followed technical instructions and engineering blueprints to assemble products accurately

• Inspected materials and parts to ensure quality and compliance

• Managed inventory of tools and components used in production Owner / Dispatcher – D&R Freight 11/2014 – 07/2021

• Managed daily operations, dispatching, and customer communications for freight services

• Built long-term customer relationships to support business growth and service reliability

• Ensured compliance with licensing, documentation, and regulatory requirements

• Developed marketing strategies and maintained company reputation within the industry

• Coordinated schedules and resources to ensure on-time project completion Dispatcher / Broker – Texas Freight 05/2013 – 06/2014

• Identified and selected reputable, safety-focused carriers for freight transportation

• Provided customers with shipping quotes and service updates

• Booked and coordinated freight orders to meet customer timelines References

Available Upon Request

Contact this candidate