Re-entry Case Manager and Advocate

RONDA BURNETT

Loxley, AL *****

Email: *************@*****.***

PROFESSIONAL SUMMARY

Experienced and compassionate Re-entry Case Manager with a strong background in case management, client advocacy, and program coordination. Adept at developing intervention plans, ensuring regulatory compliance, and fostering meaningful client relationships. Skilled in problem-solving, interdisciplinary collaboration, and records management to drive positive client outcomes.

SKILLS

Case management & intervention planning

Conflict resolution & decision-making

Records management & compliance

Client education & support

Interdisciplinary collaboration

Program development & staff education

Quality assurance & documentation

Verbal & written communication

Team leadership & multitasking

WORK HISTORY

Re-entry Case Manager

NSHC – Nome, AK (06/2022 - 10/2024)

Maintained accurate case documentation, ensuring confidentiality and compliance with regulations.

Conducted thorough client assessments to identify needs, goals, and intervention strategies.

Monitored ongoing cases, adjusting management strategies as circumstances evolved.

Educated clients on available programs, benefits, and services to promote informed decision-making.

Activity Director

NSHC – Nome, AK (09/2019 - 06/2022)

Designed and implemented engaging resident activities and special events.

Ensured compliance with state regulations and facility policies through accurate documentation.

Developed and published monthly enrichment calendars.

Fostered strong relationships with residents and families to enhance community engagement.

Certified Nursing Assistant (CNA)

NSHC (03/2017 - 08/2018)

Assisted patients with daily living activities, promoting dignity and independence.

Monitored patient vitals, including temperature, blood pressure, and glucose levels.

Provided compassionate personal hygiene assistance, including bathing and grooming.

EDUCATION

Grand Canyon University, Phoenix, AZ (2011-2013) – GPA: 4.0

John Logan College, Carterville, IL (2015) – GPA: 4.0

VOLUNTEER WORK

American Red Cross – Disaster Team for Health Services (2016)

References available upon request

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