Security Professional with Customer Service Focus

Charles T. Glenn III

Cell: 443-***-****

Email: **.*********@*******.***

Summary: Experienced in delivering a high level of customer service. Accustomed to handling and bringing resolution to stressful situations. Being knowledgeable of different medical terms, narcotic medicines, and codes & billing. Creative resourceful, an overall effective team member with high levels of energy. Microsoft Word, Excel, Power Point, check printing machine, cash cards, Forklift

(rhino).

Skills:

CDL-A (Endorsements In AirBrakes,Tankers,Hazmat,

Doubles & Triples, Passengers,

School Bus)

TWIC Card

DOT

HQL/UTAH CCW/MD CCW

Security Guard Certification

SOBT Certification

MD Wear & Carry

Utah Conceal & Carry

Maritime Certification CPR/AED

Screener Certification

Phlebotomy Billing & Coding

EKG

Education:

Tesst College of Technology Caton, MD Caton Campus 02/2013-10/2013 CPR Certified, HIPPA Certified, & OSHA Certified

Medical Assistant Certificate & Graduate

Baltimore City Community College Baltimore, MD Liberty Campus 03/2006-03/2007 High School Diploma

Experience:

Mr. Browns Summit Lounge 06/2011-Present

Security Officer/Armed Security Officer

•Provided check-in and check-out access for all visitors & employees.

•Monitored all in-coming and outgoing deliveries.

•Patrolled all building floors, secured rooms, blind spots and check points.

•Screened and hand searched luggage of guests that were traveling..

•Performed hand pat downs/wadding on all guests that required it.

•Completed and filed all proper documents needed for the daily task & assignments.

•Provided perimeter checks before the business open and after the business has closed.

•Escorted the treasurer with all bank deposit drop offs, and any other needed meetings.

•Diffused any disputes, verbal or physical to upkeep the safety of the staff and other patriots.

•Provided escort luxury transportation services for those that were required in state and traveling out of state.

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