Operations & Customer Service Professional
Resume:
Jayda Barber
Bronx, NY *****
*************@*****.***
Authorized to work in the US for any employer
Work Experience
Operations Manager
BVSJ
Present
Residental Aide
Westhab, Inc-Bronx, NY
June 2023 to September 2024
to assist clients with any of they're daily needs, pack up clients, keep area clean Merchandiser
True Value
September 2021 to January 2023
To handle all true value stores inventory levels, ship out products, unload and reload trucks Security Guard
Securitas-Dunmore, PA
January 2019 to March 2020
To observe and report any suspicious activity
Customer Service Representative
Telerx-Wilkes-Barre, PA
February 2018 to October 2018
Resolve customer complaints via phone, email, mail, or social media. Use telephones to reach out to customers and verify account information. Greet customers warmly and ascertain problem or reason for calling. Assist with placement of orders, refunds, or exchanges. Fullfillment Specialist
Chewy
August 2017 to November 2017
pick and pack orders,
Footwear Sales Associate
Dick's Sporting Goods-Wilkes-Barre, PA
April 2016 to November 2017
backroom stocking, loading the floor, greeting and assisting customers needs with any footwear Inventory Specialist
WIS International-Wilkes-Barre, PA
January 2015 to October 2016
Responsibilities
To scan all items in retail locations and store data on my scanner Overnight Stock Associate
Walmart-Wilkes-Barre, PA
May 2016 to September 2016
loading and stocking, or replenish the store front, assist any customers, maintain a clean work area Processor
Lord & Taylor-Wilkes-Barre, PA
March 2014 to November 2015
Responsibilities
At Lord & Taylor I was responsible for unloading trailers,processing all orders for shipment to the customer. I would pick each item from the order screen and create a invoice and get all information input into the computer.
Accomplishments
I received a raise after only 2 months of working for Lord & Taylor company Skills Used
I am very good at being a leader in work environment's. I used my ability to Multi Task. I have very good organization skills. I am always on time and hard working which always made it easier for me to do my job efficiently.
UPS Driver Helper
UPS-Wilkes-Barre, PA
October 2012 to February 2013
Responsibilities
My responsibilities were to deliver all packages to our customer's in a professional and timely manner. Accomplishments
N/A
Skills Used
My ability to lift very heavy packages. Ability to be courteous and on time. I am very strong willed and always looking for advancement or more work to take on. Cashier
Mc Donalds-Bronx, NY
May 2010 to September 2012
Responsibilities
To place orders and take payment
Accomplishments
N/A
Skills Used
N/A
Education
High school or equivalent
Skills
• Word
• Security
• Communications
• Experience with individuals from underserved communities
• Receptionist
• Case management
• Analysis skills
• Customer Service Skills
• Delivery Driver Experience
• Fair Housing regulations
• Computer Operation
• Microsoft Office
• Customer Service
• Maintenance
• Transportation
• Typing
• Call Center
• Social work
• Surveillance
• Stocking
• Section 8
• CCTV
• Sales
• CSR
• Heavy Lifting
• training
• Microsoft Excel
• Organizational Skills
• Microsoft Access
• Time management
• Excel
• Organizational skills
• Client services
• Microsoft Word
• Analytical thinking
• Communication skills
• Loss Prevention
• Customer Care
• Public housing specialist experience
• Inventory
• Attention to detail
Certifications and Licenses
Food Handler Certification
June 2024 to Present
First Aid Certification
October 2023 to Present
CPR Certification
Certified Recovery Specialist
Security Guard
Contact this candidate