Administrative Support & Front Desk Specialist

Karri R. Collins

************@*****.*** • (***) 208-***-****

EXPERIENCE

Walmart, Cashier/Front End Associate

**** - ****

Assisted customers with purchases, processed various payment methods, and maintained accurate cash drawer. Provided friendly and efficient service, and resolved customer inquiries. Maintained cleanliness and organization of the front-end area. Adhered strictly to all company policies and procedures, including those related to cash handling, loss prevention, and safety standards.

America NW Plumbing/Heating/Cooling, Scheduler/Dispatcher/Bookkeeper 2024 - 2024

Provide professional and courteous customer service by answering all incoming calls and address customer concerns, schedule calls in order to provide prompt and convenient service, as well as maximize our Field Technicians time and mileage. Dispatch service calls to Field Technicians using ServiceTitan software. Process daily bookkeeping. Quality Inn and Suites, Inc., Front Desk Clerk/Night Auditor 2022 - 2024

Checking Guests into and out of the hotel, process payments, make room keys, answer guest questions pertaining to the property and amenities. Make, modify and cancel Guest reservations. Welcoming and providing guests with the exemplary Guest services. Provide Housekeeping service.

Capstone Logistics, LLC, Warehouse Receiving/Billing Clerk 2021 - 2022

Provide administrative and clerical support to Site Manager, assist with daily scheduling of receival of deliveries, collect, track and check in of Delivery Drivers. track in and out times of Delivery Drivers, assist Site Manager with daily worksheet time cards, billing of Bill of Ladings to Independent Drivers and Corporate Account holders using proprietary software (Apex Load Entry Software), assist Unloaders with unloading and taping of product, conflict resolution with drivers regarding wait times of delivery. EDUCATION

Everest Institute

Medical Insurance Billing & Coding Certificate

Portland Community College

National Optician’s License

Eligible for Renewal

LICENSES & CERTIFICATIONS

Medical Insurance Billing & Coding Certificate

Everest Institute • Issued 2009

National Optician’s License

Portland Community College • Issued 2008

SKILLS

Office Management Operations • Front Office Operations • Accounting/Bookkeeping • Data Entry • Client/Patient Scheduling • General Office Equipment • Collections • Electronic Medical Records • Insurance Billing/Coding Principals

• Medicare/Medicaid

HONORS & AWARDS

Valedictorian of Graduating Class

Everest Institute •

Karri R. Collins - page 1 of 1

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