Jessica Ballou
Hammond, LA *****
**********************@*****.***
Professional Summary
Dedicated Certified Nursing Assistant with 1.5+ years of allied health experience in hospital, rehabilitation, and long-term care settings. Skilled in patient care, EHR management, HIPAA compliance, and infection control. Adept at collaborating with healthcare teams and providing compassionate support to diverse patient populations. Open to remote, hybrid, or in-person roles in healthcare or customer service environments.
Authorized to work in the US for any employer
Work Experience
Certified Nursing Assistant
North Oaks Health System-Hammond, LA
March 2025 to Present
* Provided direct patient care, including assisting with activities of daily living such as bathing, grooming, and dressing
* Monitored vital signs and reported any changes or abnormalities to the nursing staff
* Assisted in transferring patients from beds to wheelchairs or other mobility devices
* Maintained accurate documentation of patient care activities and observations
* Collaborated with healthcare team members to develop and implement individualized care plans for patients
* Assisted with feeding patients who required assistance or had special dietary needs
* Responded promptly to call lights and requests for assistance from patients
* Assisted nurses in performing medical procedures such as wound dressings or catheterizations
* Followed infection control protocols to prevent the spread of diseases within the healthcare facility
* Aided in turning bedridden patients regularly to prevent pressure ulcers
* Informed nursing staff about changes in patients' condition or behavior
* Assisted with the collection and labeling of specimens for laboratory testing
* Maintained confidentiality of patient information in accordance with HIPAA regulations
* Demonstrated proficiency in operating medical equipment such as blood pressure monitors or glucose meters
* Maintained a compassionate approach towards palliative care, focusing on pain management and comfort measures
CNA - Certified Nursing Assistant
VALLEY VIEW NURSING HOME-Madison, AL
August 2023 to May 2024
* Provided patient personal care assistance in a long-term care facility setting
* Assisted patients with daily living activities, including bathing, dressing, and grooming
* Monitored and recorded vital signs, reporting changes to nursing staff
* Maintained patient records and ensured confidentiality in compliance with HIPAA
* Supported a safe and clean environment for residents and staff Education
General Education (High school diploma or GED)
Murphy High School-Mobile, AL
September 2003 to May 2007
Skills
• Laundry
• Allied health - Allied health experience (1-2 years)
• End-of-life and palliative care (Less than 1 year)
• Customer service
• Computer literacy
• Vital signs monitoring (Less than 1 year)
• Windows
• Patient personal care assistance
• Medical equipment operation
• Ethernet
• Patient interaction
• Vital signs
• Nursing home experience
• Attention to detail
• Caregiving
• Collaborate with healthcare professionals
• Older adults
• Acute care
• End-of-life care
• Medical terminology
• Microsoft Word
• Basic math
• Healthcare infection prevention and control (Less than 1 year)
• Terminally ill patients
• Math
• Microsoft Excel
• Safe environment creation
• Technical Proficiency
• Clinic experience
• Teamwork
• Cleaning
• Managing patient records
• Data entry - Data entry experience (Less than 1 year)
• Computer operation
• Electronic health records (EHR) management
• Phone communication
• Long-term care facility experience
• HIPAA
• Rehabilitation center experience
• Care coordination
• Communication skills
• Microsoft Outlook
• Maintaining patient confidentiality
• Hospital experience
• Healthcare infection prevention and control expertise
• Computer skills
• Patient care
• Working with adult populations
• Hospital, rehabilitation, and clinic experience (Less than 1 year) Languages
• English
Certifications and Licenses
Driver's License
Present
CNA
April 2009 to Present
Certified in Alabama (2009) and Louisiana (04/03/2025) State Tested Nursing Assistant
April 2025 to April 2027
Licensed Nursing Assistant
April 2025 to April 2027