Customer service, level entry data entry.

Delane Marlin

Roseville, MI 586-***-**** ******@*******.***

Professional Summary

Reliable and detail-oriented professional with 10+ years of experience in customer service, merchandising, office administration, and team leadership. Recognized for excellent interpersonal skills, efficiency in fast-paced environments, and strong visual merchandising abilities. Committed to delivering exceptional service and maintaining high presentation standards. Proven ability to manage schedules, train new hires, and support operational efficiency.

Core Competencies

• Customer Service & Support

• Merchandising & Planogram Execution

• Office Administration & Scheduling

• Team Training & Leadership

• Inventory Management & Auditing

• Time Management & Multitasking

• Procurement & Vendor Coordination

• Accounts Payable/Receivable

Professional Experience

Senior Field Merchandiser

L&R Distributors – New York, NY Apr 2023 – Present

• Manage merchandising and inventory for cosmetics and health/beauty products across multiple stores.

• Ensure planogram accuracy, signage compliance, and display aesthetics.

• Collaborate with store managers to ensure exceptional service delivery.

• Audit store setups and train new hires on merchandising standards and tools.

Retail Merchandiser

Mondelēz International – Roseville, MI Apr 2021 – Jul 2022

• Merchandised Nabisco products in Kroger and Meijer stores.

• Created engaging end-cap displays and executed planograms.

• Rotated stock to ensure freshness and visibility of products.

Seasonal Merchandiser (Gardening)

Kalamazoo Garden Solutions – Shelby Twp, MI Mar 2016 – May 2021

• Maintained displays of live flowers and plants in retail garden centers.

• Ensured correct signage, planogram compliance, and customer help.

• Kept garden areas clean, organized, and sales ready.

Warehouse Support

Blumz by JR Designs – Ferndale, MI Jul 2019 – Aug 2019

• Handled inventory of fresh flowers and supplies across multiple locations.

• Processed deliveries and supported event setup logistics.

Vice President

Shelby Car Care Inc – Shelby Twp, MI Jun 1998 – Apr 2018

• Managed front-desk operations including scheduling, phone support, and customer payments.

• Oversaw employee schedules, A/P and A/R, procurement, and office workflow.

Co-Owner / Operator

TND Cleaning Services – Macomb County, MI Jan 2011 – Dec 2012

• Launched and ran a residential/commercial cleaning service.

• Managed licensing, client presentations, procurement, and operations across diverse settings.

Education

Manicurist License

La Design Cosmetology School – Clinton Township, MI 1992

High School Diploma

East Detroit High School – Eastpointe, MI

Certifications

• Diversity, Inclusion, and Sensitivity (Traliant) – Issued May 2023

• Valid Driver’s License

Technical Skills

Planograms • Customer Relationship Management • POS Systems • Inventory Auditing • Scheduling Tools • Microsoft Office Suite

Contact this candidate