Cassandra Francis
470-***-**** **************@*****.*** 244 Sledge Rd, TY TY, GA 31795
Objective
To leverage my extensive experience in accounting and current role as an auto adjuster to become a successful independent auto adjuster.
Professional Experience
Pilot Catastrophe Auto Adjuster September 2024 - Present
● Scheduled and coordinated customer appointments for vehicle inspections.
● Conducted on-site vehicle inspections, took photos, and wrote estimates.
● Entered information into the CCC estimating system.
● Processed payments and maintained daily diaries in the CCC system. Ryder Systems Accounting Coordinator II 2017 - July 2024
● Processed over 100 purchase orders and checks daily.
● Managed authorization approval for checks.
● Maintained monthly logs and managed three email accounts.
● Utilized EIMU, Workday, Appian, and ServiceNow for various tasks. RANDSTAD Accounts Payable 2017 - 2018
● Processed journal entries and performed accounting corrections to ensure accurate records.
● Adhered to departmental controls and regulations while maintaining ethical conduct at all times.
● Processed payments by receiving and verifying expense reports and requests for advances; prepared checks.
● Utilized AP automation, ODC, Ariba, and Sys Aid.
● Processed invoices.
RANDSTAD Dispatcher/Customer Service Representative 2015 - 2016
● Managed all aspects of dispatching for UPS, USPS, and Amazon.
● Mediated disputes between carriers, drivers, and customers to resolve issues effectively.
● Maintained daily log for local and out-of-state deliveries.
● Designated to take calls from customers and obtain last-minute delivery information.
● Updated dispatch log daily and sent an updated log to management every evening.
● Provided drivers with their locations and routing information daily.
● Maintained reports regarding on-time delivery statistics. Education
DeVry University Bachelor of Science in Technical Management, Concentration in Accounting March 2008 - July 2012
● Graduated Magna Cum Laude
Skills
● Auto Adjusting
● Accounting
● Customer Service
● CCC Estimating System
● EIMU, Workday, Appian, ServiceNow
● AP Automation
● ODC
● Ariba
● Sys Aid
● Dispatching
Certifications
● Adjuster licenses in GA, TX, LA, NM, FL, OK, and NY