Data Entry Specialist with Client Relations Focus

Joyce Asiedu

Fergus Falls, MN 832-***-**** ********@*****.***

CLIENT RELATIONS SPECIALIST – ONGOING OPERATIONS

Client Relations Specialist with ongoing experience supporting provider enrollment, credentialing workflows, and client communications in fast-paced, compliance-driven environments. Proven ability to manage high-volume workloads while maintaining accuracy, professionalism, and client satisfaction. Known for applying independent judgment, resolving issues proactively, and ensuring continuity of services across ongoing enrollment activities. CORE COMPETENCIES

Ongoing Provider Enrollment & Credentialing Support • Client Relationship Management • Application Tracking & Follow-Up • Internal & External Stakeholder Coordination • Compliance & Documentation Accuracy • CRM & Data Systems • Problem Identification & Resolution • Multi-Tasking in High-Volume Environments • Professional Written & Verbal Communication

PROFESSIONAL EXPERIENCE

Client Services / Operations Specialist – Ongoing Role

• Managed multiple concurrent provider enrollment and credentialing cases, consistently meeting internal timelines and supporting uninterrupted client operations.

• Reduced application delays by proactively identifying missing or incorrect documentation and coordinating rapid resolution with internal teams and external vendors.

• Served as a reliable point of contact for clients, improving communication flow and increasing client confidence throughout the enrollment lifecycle.

• Maintained high data accuracy standards across CRM and enrollment systems, supporting compliance, reporting, and audit readiness.

• Applied independent judgment to analyze enrollment issues, collect relevant data, and implement effective solutions.

• Balanced high-volume workloads while maintaining attention to detail, professionalism, and positive client relationships.

• Contributed to team performance by supporting departmental goals, participating in collaborative problem-solving, and adapting quickly to changing priorities.

EDUCATION

Business Administration / Information Technology Coursework – In Progress

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