Janet Bender
*** ****** **** **, ****, TX ***** US
**********@*****.***
Recruiter Summary:
• Experienced Medical Assistant with a proven history of over 30 years in patient care, including rooming, phlebotomy, and assisting with orthopaedic and OB/GYN procedures.
• Proficient in EMR systems (EPIC), ensuring accurate documentation, chart review, and patient records management.
• Specialized in Family Healthcare, Patient Care, including joint injections, fracture care, applying casts and splints, and assisting in post-surgical care.
Skill in Ear, Nose and Throat for 6 years.
• Skilled in effective communication with diverse patient populations, ensuring clear understanding and support during all interactions.
• Experienced in front-office, including appointment scheduling, insurance verification,patient records management, and managing diagnostic tests and referrals.
• Clinical skills include administering medications, injections, performing EKGs, wound care, and supporting a variety of medical procedures to ensure patient comfort and safety.
• Collaborative collaborator with a strong ability to work with healthcare professionals to ensure efficient and high-quality patient care in multiple medical specialties. Education:
Bachelor’s Degree In Special Education (MR/PH) Aug 1981 to Jun 1986 University of Central Oklahoma -Edmond, OK
Certification And Licenses:
• BLS
• CMA
• Driving License
• Covid Vaccination Certification
Skills:
• Verbal Communication
• Medical Terminology
• Checking vitals
• Orthopaedic Patient Care
• Post-surgical Orthopaedic Care
• Clinical Experience
• Diligence
• Nursing Aide
• EMR (EPIC)
• Rooming experience
• Phlebotomy
• Urinalysis
• Office Management
• Scheduling and Appointment Coordination
• Patient Billing and Insurance Verification
• Medical Records Management
• Data Entry and Database Management
• Microsoft Access
• EKG Technology
• Patients History
• Blood Work
• Venipuncture
• Filing
• Haematology
Professional Experience:
Ear Nose & Throat Associates - Frisco, TX Jan 2019 to Jan 2025 Certified Medical Assistant
• Prepare and assist ENT physicians with office-based procedures such as ear cleanings, nasal endoscopies, and allergy testing.
• Room patients, take vitals, obtain medical histories, and educate patients on treatment plans and post-care instructions.
• Perform and assist with hearing tests, tympanometry, audiometry, and other ENT-related diagnostic procedures.
• Maintain accurate patient records, document treatment plans, and ensure proper charting in the EMR system.
• Schedule appointments, verify insurance information, and assist with billing, coding, and follow- up care.
Healthcare Associates of Texas - McKinney, TX Oct 2018 to May 2020 Medical Assistant II (PRN)
• Room patients, obtain vitals, weight, and perform phlebotomy.
• Assist with patient visits, testosterone self-injection training, eye and hearing tests, and prescription triage.
• Assist with orthopaedic procedures including joint injections and fracture care.
• Prepare and apply casts and splints for orthopaedic injuries.
• Perform EKGs, Spirometry, in-house testing for Diabetes, urinalysis, HCG, mono, influenza, and strep tests.
• Assist with well-woman and well-man exams and minor procedures. Village Health Partners – Plano, TX Sep 2017 to Sep 2018 Medical Assistant II
• Greet patients, take vital signs, measure weight/height, and update medical history.
• Draw blood, perform lab tests (urinalysis, HCG, glucose), prepare and label samples.
• Assist with exams, minor surgeries, and procedures; prepare and sterilize equipment; apply casts and splints.
• Educate patients on treatments, medications, and self-care; assist with rehabilitation and mobility.
• Schedule appointments, verify insurance, manage medical records, handle billing, and process referrals.
• Assist with prescription triage, administer medications, monitor medication management.
• Answer phones, manage patient records, file documents, and perform data entry.
• Ensure medical equipment is working properly, perform routine checks on diagnostic tools.
• Assist with well-woman/man exams, vaccinations, and preventive health screenings.
• Address patient concerns, provide assistance, ensure patient comfort.
• Manage office supplies, maintain inventory, and order necessary medical materials.
• Process and follow up on insurance claims and billing inquiries. Family Practice Village Health Partners - Plano, TX Apr 2017 to Sep 2017 Medical Assistant II (Temporary Position)
• Greet patients, take vital signs, measure weight/height, and update medical history, including pediatric assessments.
• Draw blood, perform lab tests (urinalysis, HCG, glucose), and prepare and label samples for both adults and pediatric patients.
• Assist with exams, minor surgeries, and procedures; prepare and sterilize equipment; apply casts and splints for pediatric and adult patients.
• Educate patients and their families on treatments, medications, and self-care; assist with rehabilitation and mobility, including pediatric growth and development.
• Schedule appointments, verify insurance, manage medical records, handle billing, and process referrals, including pediatric care needs.
• Assist with prescription triage, administer medications, monitor medication management, and provide pediatric dosing guidance.
• Answer phones, manage patient records, file documents, and perform data entry for both pediatric and adult patient information.
• Ensure medical equipment is working properly, perform routine checks on diagnostic tools, including pediatric-specific instruments.
Texas Neurology Clinic- Dallas, TX Nov 2016 to Apr 2017 Medical Assistant II
• Prepared and maintained treatment rooms, ensuring proper equipment function and availability of supplies for clinical procedures.
• Collected patient samples, performed phlebotomy, and ensured accurate specimen handling for diagnostic testing.
• Assisted radiation oncologists with patient care during radiation therapy, ensuring comfort and safety throughout the process.
• Positioned patients for radiation treatments using immobilization and image-guidance techniques for precise targeting.
• Conducted patient assessments, obtained vital signs, and documented medical histories to support treatment planning.
• Administered medications, assisted with clinical procedures like wound care, catheter insertion, and specimen collection.
• Assisted with routine exams, minor procedures, and assisted in the preparation for diagnostic imaging (e.g., X-rays, MRIs).
• Scheduled appointments, coordinated treatment plans, and managed patient records using EMR
(Epic).
• Collaborated with the healthcare team to ensure timely and accurate delivery of treatments and follow-up care.
• Implemented radiation safety measures, ensuring the proper handling and disposal of radioactive materials.
• Provided clinical support in various specialties, including assisting with OB/GYN exams, taking vital signs, and assisting with minor surgeries.
Texas Health Coppell Family Medicine Aug 2013 to Nov 2016 Medical Assistant I
• Assisted physicians and nurses in providing comprehensive patient care, contributing to an efficient workflow.
• Collected patient histories, recorded vital signs, and prepared patients for examinations.
• Administered medications, injections, and vaccines under the supervision of healthcare providers.
• Performed medical procedures such as phlebotomy, EKGs, and wound care, ensuring patient comfort and safety.
• Managed front desk responsibilities, including scheduling appointments, verifying insurance information, and updating patient records.
• Prepared and maintained examination rooms, ensuring cleanliness and availability of necessary medical supplies.
• Assist orthopedic physicians with patient exams, including rooming patients, obtaining medical histories, and taking vital signs.
• Prepare and assist with orthopedic procedures, such as joint injections, casting, splinting, and wound care.
• Collaborated with the healthcare team to ensure accurate documentation and timely completion of administrative tasks.