Patient Support & Quality Assurance Specialist

SYLVIA STANISA

Patient Companion / Resource Assistant

Conneaut, OH 44030

Phone: 440-***-****

Email: ************@*****.***

PROFESSIONAL SUMMARY

Dedicated and detailnoriented healthcare support professional with experience in patient transportation, companionship, quality auditing, and laboratory procedures. Strong work ethic, exceptional communication and proven ability to thrive in fastnpaced environments. Skilled in accuracy, safety compliance, documentation, and use of precision instruments.

WORK EXPERIENCE

Patient Transporter / Companion — ARMC, Ashtabula, OH (04/2025–Present)

- Safely transport patients throughout the hospital, including ED, Radiology, MRI, CT, and Ultrasound.

- Provide comfort, empathy, and communication to support patient wellnbeing.

- Maintain infection control, HIPAA compliance, and patient safety standards. Lab Technician Apprentice — Teijin Automotive LLC (06/2024–01/2025)

- Performed testing and measurement of plastics and composite materials.

- Operated ovens, titrators, and Instron testing devices. Quality Auditor — Teijin Automotive LLC (10/2018–06/2024)

- Conducted inspections to identify defects and nonnconformance.

- Documented results and assisted corrective action implementation. Machine Operator — CSP of Ohio (09/2009–10/2018)

- Operated machinery safely and recorded production data.

- Maintained equipment and collaborated with departments. SKILLS

Patient care, HIPAA compliance, quality inspection, data entry, Microsoft Office, multitasking, machine ope EDUCATION

High School Diploma — Richmond Heights High School (1984) CERTIFICATIONS

CPR / BLS Certified