Laura Coppage
Hard-working mom
Bloomington, IL *1701
**************@*****.***
Professional Summary
I am a hard-working mom of 5 boys and one girl I am willing to work, I am willing to learn and I am a fast learner.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
School Monitor
First student-Normal, IL
June 2024 to Present
• Ensured the safety and well-being of students during bus transportation to and from school
• Maintained order and discipline on the bus, enforcing rules and regulations to create a safe environment for all passengers
• Assisted students with boarding and exiting the bus, ensuring they followed proper procedures
• Monitored student behavior during transit, addressing any issues or conflicts promptly and appropriately
• Collaborated with bus driver to ensure smooth operation of daily routes, communicating any changes or concerns as necessary
• Provided assistance to students with special needs, including helping them secure seat belts or mobility devices
• Assisted in maintaining cleanliness and organization on the bus by picking up trash and reporting any damages or repairs needed
• Provided support and guidance to students who experienced anxiety or behavioral challenges during transit
• Collaborated with school administrators to develop strategies for improving student behavior on the bus
• Attended meetings with transportation department staff to discuss route changes, student behavior trends, and any concerns related to bus operations
• Maintained a calm and controlled environment on the bus to minimize distractions for the driver
• Assisted in the implementation of safety protocols, such as ensuring students were seated and wearing seat belts properly
• Responded promptly to medical emergencies by administering basic first aid until appropriate medical personnel arrived
• Supported younger students in finding their assigned seats and securing belongings during transit
• Communicated effectively with parents/guardians regarding any incidents or concerns related to their child's behavior on the bus
Operations/Manufacturing
Rivian-Normal, IL
August 2023 to November 2023
ADAS Assess diagnose automated system.
Plug the car up to the computer and diagnose the problems try to fix the problem if it's not a problem with the program rental cars to the computer system. General Manager
Popeye's Restaurants-Bloomington, IL
January 2023 to April 2023
• Responsible for achieving sales and profit goals
• Monitored financial activities such as Cash, inventory ect.
• Provided guidance to staff members on new procedures and policies
• Fielded telephone calls and complaints from clients
• Ensured adequate staffing and recruitment to meet the needs of the business
• Coordinated maintenance of the facility
Manager
Popeye's Restaurants-Bloomington, IL
January 2023 to April 2023
• Responsible for running Shifts
• Supervised 7 employees
• Handled day-to-day operations
• Managed shifts
• Handled all revenue and sales reporting
• Kept sales volume high by Having quality products
• Trained The new employee's
• Assured customer satisfaction at all times
• closed and opened restaurant and store
• Managed advertising, marketing, sales, revenue planning, inventory management and customer relations
• Made daily, weekly and periodic deposits
• Cleaned store, restaurant and office
Team Member
Rivian Automotive-Normal, IL
September 2022 to November 2022
I am a team member on the production line we put the parts on the Rivian Trucks and SUVs we build the vehicles.
Customer Service Representative
Circle K-Bloomington, IL
July 2022 to September 2022
CSR
I ring up the customer's cash them out, clean, make the food that need to be made I also stock the shelves and coolers and take the trash out.
Materials Handler
Vonachen Services Inc-Normal, IL
February 2022 to April 2022
I am the safety material handler
PPE
Packer
Hearthside Food Solutions-Wenona, IL
September 2021 to October 2021
I was a packer and inspector of the products making sure that the cookies is in place before the final packaging.
Line Cook
Buffalo Wild Wings-Bloomington, IL
August 2021 to October 2021
Make the orders as they come through up on the screen also expedite the food in a timely manner. Prep/Line Cook
Five Guys-Normal, IL
August 2020 to October 2020
Prep all the vegetables and meat also make sandwiches fries milk shakes bag the food up hand it out and take curb side orders.
Prep Cook
McAlister's Deli-Bloomington, IL
July 2020 to September 2020
Cut and prep all the meat, vegetable, also make and prep some of the side dishes Kitchen prep line cook
DESTIHL Brewery-Normal, IL
September 2019 to February 2020
Prep all of the food that's on the pantry to do list as well as make all the food that comes through for the pantry station.
Cahier/Customer Service
Thortons Gas Station-Bloomington, IL
November 2018 to 2019
Cashier.. Make sure everything is in order clean every time I get a chance.. Make sure customers are happy when they leave
Cook
Giordano's-Bloomington, IL
August 2017 to June 2018
I work in the back of the house I am a line cook.
Housekeeper
Comfort Suites Hotel-Normal, IL
May 2017 to August 2017
Clean all the rooms I was assigned to also vacuum the rooms and the hallway. Cashier/Customer Service
Walmart-Normal, IL
October 2016 to December 2016
Cashier
Education
GED in General Studies
Muncy Transitional H.S - Chicago, IL
August 2006 to September 2007
Skills
• Commercial cleaning
• Customer service
• Cash Handling
• Sales
• Inventory Control
• Assembly
• Cash register
• Guest services
• Mobile devices
• Quality control
• Materials Handling
• Shift management
• Food Handling
• Kitchen management
• Food Prep
• Cash handling
• Food Safety
• Restaurant experience
• ADAS
• Load & unload
• Basic math
• Leadership
• Stocking
• Warehouse Experience
• Budgeting
• Kitchen Staff
• Janitorial experience
• Packaging
• Restaurant Experience
• Cashiering
• Kitchen Management Experience
• Order entry
• Meal Preparation
• Supervising experience
• Cooking
• Food Production (Less than 1 year)
• Employment & labor law
• Cleaning
• Food Service, Fast Food, Grill
• Sanitation
• Custodial Experience
• Data collection
• Quality inspection
• Training & development
• Food handling
• Food Service
• POS
• Manufacturing
Certifications and Licenses
Food Handler Certification
Driver's License
April 2023 to April 2028
ServSafe
February 2023 to February 2028
Forklift Certification
July 2023 to July 2026
Food Handler
March 2018 to March 2021
CDL A