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Versatile Customer Support & Operations Specialist

Location:
West Columbia, SC
Posted:
January 28, 2026

Contact this candidate

Resume:

Zenillia Bacon

West Columbia, SC *****

*************@*****.***

+1-904-***-****

Authorized to work in the US for any employer

Work Experience

Lyft/Driver

January 2025-Present

Long Term Substitute Teacher

Kelly Education/ Kelly Services-Reidsville, GA

August 2024 to January 2025

I assist kids with classwork and normal school activities when teacher is absent. Uber Driver

Uber-Savannah-GA

March 2024 to Present

I pickup customers and take them to their destinations. Pharmacy Help Desk Agent

Sagility Health-Jacksonville, FL

July 2022 to September 2023

Take inbound calls from pharmacies and providers pertaining to overrides for medications, prior authorizations, medical terminology, rx claims co pay deductible oop Customer Service

ERC (Enhanced Resource Centers)-Orange Park, FL

May 2020 to July 2022

Help customer with mortgage related questions and concerns worked for wellsfargo through erc processed payments with checking or savings account was contracted through wellsfargo Worked for wellsfargo home mortgage

Operator Technician

Nemera-Buffalo Grove, IL

November 2018 to October 2019

I run a press machine injection molding

Production Technician

Trane - Ingersoll Rand-Vidalia-GA

June 2016 to February 2018

I build heater bearers, pull parts, and flip units. I lace and populate. I put on liquid lines, manifolds, baffles, load and unload degreaser.

Cashier/Sales Associate

Dollar General-Reidsville, GA

February 2016 to June 2016

Ran register and stocked shelves

Education

High school diploma

Claxton High School graduate

January 2010 to December 2010

Skills

• Microsoft Powerpoint

• Microsoft Windows Server

• Machine Operator (1 year)

• Cleaning

• Technical support

• Typing

• Data collection

• Microsoft Excel

• Warehouse distribution

• Customer support

• Manufacturing (3 years)

• Plastics Injection Molding (1 year)

• Communications (10+ years)

• Communication skills

• Desktop Support

• Quality Control

• Typing

• Windows

• Shipping And Receiving (Less than 1 year)

• Basic Math (10+ years)

• Help Desk

• Communication skills

• Receptionist (Less than 1 year)

• Microsoft Office

• Word

• Data entry

• Software troubleshooting

• Avaya

• Door-to-Door Experience

• iOS

• Packaging

• Banking

• Caregiving

• Technical support

• Driving a manual (Less than 1 year)

• Pallet jack

• Microsoft Word

• Hospitality

• Mac OS

• Computer Networking

• Windows

• Customer service

• Network Support

• Microsoft Excel

• Driving

• Customer service

• Materials Handling

• Manufacturing Experience (2 years)

• Operating Systems

• English

• Inventory



Contact this candidate