Cybersecurity Operations & Incident Response Specialist

AKINADE EBODA

*********@*****.*** 732-***-****

Professional Summary

Cybersecurity and Operations Specialist with over a decade of experience in SOC/NOC operations, incident response, and system monitoring across enterprise environments. Adept at deploying, managing, and optimizing security tools to identify threats, reduce risk, and maintain operational resilience. Skilled at cross-team collaboration, escalation management, and continuous process improvement. Recognized for delivering reliable 24/7 support while ensuring compliance, accuracy, and high standards of service.

Core Skills

Security Tools: SIEM/SOAR (IBM QRadar, Splunk, SumoLogic), IDS/IPS, Antivirus/EDR, UEBA, DLP, CASB, Proxy/VPN, CyberArk, Wireshark, ControlUp

Systems & Platforms: Windows Server, Unix, Solaris 9, VMware, Active Directory, Mainframe (ISPF), Tidal Enterprise Scheduler

Operations Tools: VERITAS NetBackup, HP OpenView, Control-M, Nagios, Andover Continuum, ServiceNow, JIRA, Remedy, Cherwell

Networking & Protocols: TCP/IP, VPN, firewalls, traffic analysis, log correlation

Incident Management: Playbook execution, detection use case development, escalation workflows, root cause analysis, backup/restore

Professional Experience

Rhapsody Healthcare System – Cybersecurity Analyst

September 2024 – Present

Support enterprise cybersecurity posture through incident detection, log analysis, and threat response.

Monitor multiple platforms to ensure compliance and reduce potential risk exposure.

Provide timely escalation and coordination with IT/security teams to address anomalies.

Lord Abbett & Co LLC – Production Support Analyst / Cybersecurity Associate

August 2011 – June 2024

Led daily monitoring of enterprise security events across SIEM, SOAR, IDS/IPS, and EDR tools, reducing response times to high-severity incidents.

Performed in-depth log and traffic analysis to identify vulnerabilities; implemented Proxy/VPN and DLP solutions to safeguard sensitive data.

Directed email security monitoring and CASB use cases to prevent phishing and unauthorized data exposure.

Collaborated with cross-functional teams to investigate escalated incidents, conduct post-mortems, and enhance incident response playbooks.

Delivered 24/7 monitoring and incident response, ensuring operational continuity and rapid containment of threats.

Coach Inc. – Datacenter Technical Operator

May 2011 – August 2011

Monitored nationwide retail systems with HP Operations Manager, proactively addressing network and server issues.

Oversaw batch job monitoring and escalated failures to appropriate teams for resolution.

Supported store operations by troubleshooting connectivity issues and providing after-hours technical support.

SIAC / NYSE Euronext – System Support Analyst

December 2006 – April 2010

Supported mission-critical NYSE trading systems across Unix, Linux, and Windows platforms.

Utilized HP OpenView and MarketTrac to analyze market performance data, identifying anomalies and escalating issues.

Enhanced incident response protocols by documenting incidents, conducting root-cause analysis, and improving monitoring procedures.

Education & Certifications

Security Operation Center Certificate – Cydeo.

Computer Support Specialist Diploma – PRO DATA INC.

A+ Technician / Network+ Certification

Bachelor of Arts in Sociology – Ondo State University, Ado-Ekiti, Nigeria (2002)

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