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Medical Billing & Revenue Cycle Specialist

Location:
Arlington Heights, IL
Posted:
January 27, 2026

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Resume:

Tatianna Johnson

**** ***** ****** ****** ***. 204 Rockford, IL 61101

773-***-**** *****************@*****.***

PROFESSIONAL PROFILE

Patient centered professional who demonstrates independent work initiative, sound judgment, and attention to detail. Backed by 19+ years of healthcare industry experience and the problem-solving skills essential in reviewing and resolving billing and coding issues. Understands the patient treatment process and familiar with hospital workflows.

Serve as liaison between physician, patient, and insurance carriers

Able to initiate insurance collection process

Strong verbal, written and interpersonal communication skills

Process payer appeal requests and physician and insurance changes

Understand compliance regulations such as Medicare, Medicaid, Managed Care, and HIPAA

Microsoft Office Applications / MS Excel MS Word MS PowerPoint MS Outlook

Communication Platforms: Skype Zoom

Typing Speed: 30 WPM

KEY QUALIFICATIONS

Medical Billing Accounts Receivable Collections Co-Pay Deductibles Co-Insurance EOBs

Revenue Cycle Management Posting Payments Government (Medicare & Medicaid) Third Party Payers

Electronic Health Records (EHR) Electronic Medical Records (EMR)

Managed Care (HMO, PPO, and POS) Workers Compensation Medical Office Procedures Scheduling

Insurance Verification Insurance Claim Processing CMS 1500 CMS 1450 (UB-04) Front Office Operations

Medical Terminology Anatomy & Physiology HIPAA Compliance Medical Coding (ICD-10-CM, HCPCS, CPT)

EDUCATION

Ultimate Medical Academy Associate of Science Degree – Medical Billing and Coding, 2021

Ultimate Medical Academy HIPAA Essentials for Healthcare Professionals Certificate

PROFESSIONAL EXPERIENCE

Mercy Healthcare Javon Beau Hospital Rockford, IL 03/2021 – Present

Medical Claims Specialist

Make outbound phone calls to insurance companies in order to follow up with medical claims and bills

Handle explanation of benefits and work with outsource agencies with bad debt claims

Review claims that have gone through insurance process and correct denied claims

Modify and change codes in a timely manner and submit coded charts to insurance companies

Answer inbound phone calls, reassign ICD-10 and CPT codes, and resubmit claims

Process appeals, denials or collections and perform coding for hospitals, inpatient, and outpatient procedures

Post payments and process Medicare, Medicaid, and 3rd party billing

Submit Superbills and act with discretion when handling confidential information

Private Duty Care Oak Park, IL 04/2007 – 07/2018

Caregiver

Assisted with activities of daily living – personal hygiene and grooming

Prepared and served meals and handled light housekeeping duties, and ran errands

Transported to locations outside the home and scheduled appointments

Monitored medication intake and communicated effectively with medical staff

Additional work experience includes 8 years as a Medical Claims Specialist



Contact this candidate