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Operations Support & Relationship Builder

Location:
Charles City, IA
Posted:
January 27, 2026

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Resume:

B C

Bonnie Cahill

Professional Summary

Support day-to-day program operations with expertise in records management and resource coordination. Skillfully meet diverse needs and address issues to maintain efficiency and program outreach. Demonstrated success in building long-lasting relationships. Work History

United Healthcare Group - Digital Advocate

Plymouth, MN

12/2021 - 11/2025

Biomerics - Research and Development Technician

Brooklyn Park, MN

06/2021 - 11/2021

Aerotek - Research and Development Technician

Brooklyn Center, MN

05/2019 - 06/2021

Boston Scientific Corporation - Trainer CPS/INOVA

Maple Grove, MN

09/2017 - 05/2019

● Self-motivated, with a strong sense of personal responsibility. Demonstrated respect, friendliness and willingness to help wherever needed.

● Organized and detail-oriented with a strong work ethic.

● Paid attention to detail while completing assignments. Conducted experiments to develop new products and improve existing formulations.

Collaborated with cross-functional teams to troubleshoot and resolve technical issues.

Maintained detailed documentation of research findings and laboratory procedures.

Analyzed data to validate product performance against industry standards.

Implemented quality control measures, ensuring compliance with regulatory requirements.

Maintained detailed documentation of experiments and results for regulatory submissions.

Collaborated with cross-functional teams to enhance training effectiveness and participant engagement.

Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.

*********@*****.***

651-***-****

Charles City, IA 50616

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Education

Mason City High School

Mason City, IA

High School Diploma

Skills

● Goal-driven mindset

● Attention to detail

● Time management

● Building trust and relationships

● Team collaboration

● Creative and critical thinking

● Conflict resolution



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