Retail Sales Associate with 7+ Years Experience

Name: Alyssa Delgado

Address: *** ******* ** *** * Altamonte Springs, Florida 32701

Phone:689-***-****

Email: **********@*****.***

Professional Summary

Motivated and personable Sales Associate with 7+ years of experience providing exceptional customer service in retail and sales environments. Strong ability to build relationships with customers, meet and exceed sales goals, and support team success. Energetic communicator who excels in fast-paced settings and ensures customer satisfaction through attention to detail, product knowledge, and a positive attitude.

Key Skills

• Customer Service Excellence

• Sales and Upselling Techniques

• POS System Operation

• Product Knowledge & Merchandising

• Cash Handling & Transactions

• Conflict Resolution

• Team Collaboration

• Time Management

• Communication & Interpersonal Skills

Professional Experience

Customer Service Representative

Wal-Mart – Altamonte Springs, Florida

July.2025 – Present

• Handled customer inquiries and complaints efficiently, ensuring a positive resolution.

• Provided product and service information, upselling appropriate items to meet customer needs.

• Processed payments, returns, and refunds in alignment with company policies.

• Maintained detailed knowledge of products and promotions to improve the customer experience. Sales Associate

Wal-Mart – Garfield New Jersey

Nov.2018 –June,2025

• Assisted customers with product selection, addressed inquiries, and provided friendly, knowledgeable service.

• Consistently met or exceeded daily and monthly sales targets.

• Processed sales transactions, returns, and exchanges with accuracy using POS systems.

• Maintained store presentation through merchandising, stocking, and cleanliness.

• Collaborated with team members to improve customer experience and drive overall store performance. Sales Associate

Dollar Tree – Lodi New jersey

April.2018–Oct.2018

• Welcoming Customers

• Maintaining floor appearance

• Cashier

• Assisting Customers in finding products

Sales Associate

Bed, Bath and Beyond – Clifton, New Jersey

Nov.2015 – March.2016

• Welcoming customers

• Cashier

• Maintaining floor appearance.

• Assisting customers in finding products.

• Informing customers about current promotions.

Sales Associate

Five & Below – Clifton, New Jersey

June.2012 – Nov.2015

• Stock Merchandise

• Cash Handling

• Cashier

• Welcoming customers

Education

Passaic High School - Diploma – 2009

American Institute - Diploma – 2013

Skills & Abilities

• Phlebotomy

• EKG/Interpretations

• Laboratory procedures

• Billing and Coding

• Medical Terminology

• Office Support / Scheduling / Verify Insurance

Additional Information

• Flexible availability, including weekends and holidays.

• I am proficient in Microsoft Office, Google Workspace, and POS systems.

• Awarded for outstanding sales performance and customer satisfaction (if applicable).

Contact this candidate