Sales, Business Development & Retail Leadership Expert
Resume:
Kim Goodwin
Meadow Vista, CA
*************@*****.***
Sales - Business Development - Retail Management - Trainer I am a results-oriented professional with experience in Sales, Business Development and Retail Management with proven leadership skills in management, project, and program budgeting to generate company or organization profitability. I have been working with corporate directors for over 20+ years. I am highly motivated, adaptable and a self-starter. I learn quickly and am decisive with the ability to grow and contribute to any company or organization. SUMMARY OF QUALIFICATIONS
Business Development Marketing Development Resource Management Shipping & Receiving Team Building & Leadership Inventory Control Bookkeeping and Accounting Store Branding Customer Service Exceeding Sales Goals Floor Sets & Displays Store Operations Organization & Time Management Trainer Creative Thinking Educational Programs Public Speaking & Presentations Hard Lines & Soft Lines PROFESSIONAL EXPERIENCE
Mc Caulou’s – Auburn, CA October 2025 – January 2026 Customer Service – Sales – Receiving (Seasonal)
Have Pets Will Travel – Oxnard and Meadow Vista, CA May 2024 – Present Owner – Customer Service- Operations - Sales
Develop and market company to new clients
Schedule and facilitate pet owner requirements and schedules
Work with pet owner to ensure safety protocols for the pet and pet owner
Implement and head up all company customer service
Handle all cold calling.to future pet owners
Responsible for handling customer service issues with the pet owner
Handle business bookkeeping and operations
Collateral Specialists Inc. – Petaluma, CA May 2024 – June 2025 Field Representative - Customer Service - Client Relations Coordinator
Developed and Managed accounts in the Santa Barbara and Ventura counties
Scheduled and facilitated homeowner and commercial policies
Worked with policy holders to ensure safety protocols, replacement costs, coordinate with financial and loan companies
Photographed all policy holders’ homes or businesses for insurance policy programs
Implemented and headed up all company customer service and insurance programs
Handled all cold calling to policy holders and financial companies
Responsible for handling customer service issues with the policy holders Mueller Reports – Tonawanda, NY April 2021 – May 2024 Field Representative - Customer Service - Client Relations Coordinator Milstein Jackson, Fairchild, Wade – Los Angeles, CA April 2010 – April 2021 Marketing - Customer Service - Client Relations Coordinator Forrest Grove Development - Mooresville, NC June 2008 – April 2010 Director Business Development -Marketing Manager
Hunter Roberts Construction Group - Charlotte, NC June 2007 – June 2008 Director of Business Development - Marketing/Sales Wesley Thomas Enterprises – Moorpark, CA January 2003- January 2007 Director Business Development - Sales – Marketing - Manager Milgard Manufacturing – Simi Valley, CA March 2001-January 2003 Architectural Representative – Sales - Trainer
Weyerhaeuser – West Sacramento, CA March 1999—March 2001 Construction Specialist – Sales – Claims - Trainer Home Depot– Roseville, CA March 1997—March 1999
Sales – Pro Desk Manager
Office Max – Stockton, CA April 1996—March 1997
Operations Manager
Gymboree Store – Arcadia, CA March 1994- April 1996 Store Manager
Staples – Burbank, Encino, Woodland Hills, CA June 1992 - March 1994 Operations Manager – Assistant Store Manager – Store Manager EDUCATION
University of California Los Angele, CA – BA Business Management University of California Santa Barbara, CA – Project Management
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